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• On some setups starting the recording mutes the callers voices. To prevent this turn off the Near End EC option from configuration -> advanced tab.
• Exiting Call Graph just after the recording is finished or in between the recording might cause a crash. The files are however saved and the call is restored.
• When playing back voicemails Call Graph gives a false notification that the call is being recorded.
• MP3 conversion of files which have apostrophes in their name fails. For a workaround remove the apostrophe from the name.

We’ll be adding to this as we discover more. Please let us know if you find one.

UPDATE

All the above issues have been resolved in version 1.3.0.0. Please upgrade now.

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New Features

Skype 4 Echo Issue: A new option to remove Near End Echo when using Call Graph with Skype 4. Thanks to everyone who tested the workaround!

Skype Link Error Detection: If no data is being received from Skype during the recording then the recording is stopped an an error notification is displayed.

Default Wav file encoding: From this release onwards the recorded file is always encoded in wav format during the Skype call and converted to mp3 after the call is finished. This reduces the CPU load during the recording process.

Automatic Recording In Between Call: If Call Graph is started during the Skype call and automatic recording is set, then the recording is started immediately.

Browser Launch Dialog: The browser launch dialog can now be skipped.

Bug Fixes

Manual Recording: Fixed several bugs in the manual recording process.

Browser Launch During Startup: The Call Graph Browser is no longer launched on startup. Instead the toolbar is shown.

Skype Connection Notification: If Skype is not running then Call Graph does not keep on showing the Skype Connection Error notification. Instead after two attempts to connect to Skype, the Skype connection notification is shown once.

Notification Messages: The notification messages have been redone in this release.

Please update now. Do not forget to authorize Call Graph to connect to Skype after installing the update. As usual, feedback/comments is welcome.

UPDATE: Some users have reported that after applying this update they cannot hear their callers anymore. If its happening then please upgrade to version 1.3.0.0 to resolve it.

If an error is detected in connection between Skype and Call Graph during the recording, then the recording is stopped prematurely and a notification is displayed to that effect. Here’s how you can resolve the issue.

• Check if you have any other Skype plugin installed which is causing a conflict. Try disabling them and record a test call to see if it works. Generally if you have another recording plugin, it will conflict. You’ll have to choose between the other plugin and Call Graph.
• Check if your firewall is blocking the connnection between Skype and Call Graph. Try adding an exception rule for Call Graph.

If you require help in resolving it then please contact us or leave a comment here.