There may be times while you are navigating through our website that you may experience some unexpected issues. Some of these could be the reCAPTCHA is not showing up when you are trying to sign…
Setting The Record Straight Think about a time when you have been talking on the phone and the connection begins to cut out, or you are talking to someone at an event and trying to…
The CallGraph Skype recorder is built on the Skype Desktop API. Some parts of the API was deprecated by Microsoft last year. The announcement can be found at the following link. http://blogs.skype.com/2013/11/06/feature-evolution-and-support-for-the-skype-desktop-api/ Fortunately CallGraph did not use…
CallGraph Skype Recorder records by default in stereo mode which means that your voice and other participant(s) voice are on different tracks in the file. While playing back you will hear your voice on one…
Due to an incorrectly configured SSL certificate on our server browsers were showing an security warning whenever any secure pages on Scribie.com were accessed. We have corrected the configuration now and the security warning should…
If you run into the situation where you recorded a Skype call with CallGraph but you can hear only one side of the conversation when you play it back, then there are two things you…
If you get the message “Another application (CallGraph.exe) is attempting to access Skype, but we are unable to respond” from Skype, here are few things you can do to resolve this issue. Make a call…
Here’s the list of know issues for CallGraph Skype Recorder version 1.3.0.0. If back to back calls are made/received from Skype then the second call may not be correctly recorded. The recording file for the…
On some setups starting the recording mutes the callers voices. To prevent this turn off the Near End EC option from configuration -> advanced tab. Exiting Call Graph just after the recording is finished or…