Posts Tagged ‘data’

Encoding Data Loss

Friday, August 22nd, 2008

If you get this notification then your recorded conversation will be garbled and filled with breaks. Try the following steps to resolve the issue.

  • Try setting the mp3 encoding parameters to 16KHz sampling rate and 64 kpbs bit rate.
  • Switch to wav file encoding instead of mp3.
  • Check how much CPU time is being consumed by CG when recording. If its more than 20% then close some applications on your PC and try again.

This is usually an indication of a more serious issue on your setup. Leave a comment or get in touch with us here in case you need more help.