Scribie.com

This is a series of posts on our human-powered audio transcription system. The following are links to the previous parts: Overview, Workflow, Certification, Transcription & Reviews.

In our workflow, we first break the audio file into smaller parts and each part is then transcribed and reviewed by different people. Due to this methodology the transcript may contain inconsistencies. Proofreading is the step where these inconsistencies are corrected. Our proofreaders are the best of the best amongst our certified transcribers. We employ them as contractors and train them. The proofreader goes through all the parts of a file, does all the corrections necessary and prepares the final transcript for delivery.

We have specialist proofreaders for different accents and subject matter. Tough accents such as Indian, African, etc. and mixed accent files are handled by them. Subject matter experts take care of Medical, Legal, Academic and technology (eg, Web Development, Telecom etc.) files. Additionally our proofreaders are trained to research specific terms and acronyms. We also do additional proofreading if requested. Additional proofreading option can be specified while ordering and is recommended for difficult files.

Our delivery capacity is limited by number of hours we can proofread in a day. That is the reason behind our delivery limit of two hours per user per day. We stagger the deliveries over several days when more than two hours is ordered by one customer in a day. It is a safeguard to prevent us being overwhelmed by a single large order. However we do have the ability to ramp up very quickly and recruit new proofreaders whenever there is a need. We just have to be told about it in advance.

Proofreading is what sets us apart from other transcription services. It is designed to guarantee high transcript quality. If you are looking to get a highly accurate transcripts at a reasonable cost then our transcription service is the right choice for you.

We have recently added two new options which can be specified when ordering Transcripts. A screenshot is below.

The first one is Flexible Delivery. If Flexible Delivery is enabled then the we will deliver the transcript anytime within a week as per our schedule. In the worst case the delivery will be done after 1 week. But it can also happen before that if we find a slot for it. We offer a 10% discount for Flexible Delivery orders.

The second option is Additional Proofreading. In our transcription process we do one mandatory round of proofreading. For Additional Proofreading orders we do a second round of proofreading as well. This is useful for files which are difficult to transcribe, i.e. files which poor audio quality where the speakers can’t be heard clearly or which have noisy environment, or files which have non-native speakers whose diction is hard to comprehend. We charge $0.50 per minute extra for this option.

In addition to these options we have also do more quality checking than before. We also pay more attention to blanks which are leftover after proofreading and try to correct them as much as possible.

We’d like to thank you for using our service and your valuable feedback.

We now offer two types of transcript: Draft and Proofread. If you plan to do a comprehensive review of the transcript then you can choose the Draft Transcript Type while ordering. The Draft Transcript is not time coded and the speakers are not tracked in it. It contains just the text of the audio file with each speaker’s diction paragraphed neatly.The rate for the Draft Transcript is $0.60 per minute. Therefore for a 1 hour file it will cost $36.

The Proofread Transcript on the other hand requires minimal or no editing on your behalf. This type of transcript is time coded and speakers are tracked with initials. The blanks are marked with a time-stamp to make it easy to locate it in the audio file and correct it. We also do a complete review. This includes researching any terms that might occur in the audio and finding out the correct usage, correcting mistakes,  filling in blanks, etc. We also ensure that the quality is as high as possible. The rate for the Proofread Transcript is $0.75 per minute of recorded audio. Therefore for a 1 hour file it will cost $45.

This gives you a bit more flexibility while ordering the transcript. The most time consuming part while transcribing an audio is typing; thats the heavy lifting part. In the Draft Transcript we do the heavy lifting for you and you can then review it and modify it as per your need.

We now offer only Proofread transcripts at $0.99 per minute of audio.