Scribie’s Payment Options and Support for Bulk Orders

Once your audio (or video) recordings are starting to pile up, how do you manage them? Do you wait for a certain number of files before you have them transcribed or do prefer to have it worked on immediately? Do you personally transcribe them or have someone from your team to handle it?

When you’re dealing with continuous recordings for personal or business purposes, you may lean towards looking for a transcription service to handle them so that you can focus on other essential tasks at hand.

For instance, this works well for one of our recurring customers who found our transcription service efficient for their legal transcription needs.

If you’re looking to assign this task to a team member but are concerned about protecting your payment details and want to make collaboration easier, Scribie got you covered.

From small to large scale industry needs, Scribie can accommodate bulk orders.

Read on to learn more about how Scribie’s payment and support for bulk transcription works.

Payment Options

For simplicity and speed, Scribie works with online prepayments.

The following credit cards are accepted: Visa, Mastercard, American Express, Discover. 

Paypal is also supported.

We are Payment Card Industry Data Security Standard (PCI DSS) compliant designed to protect businesses and customers against payment card theft and fraud. Note that we do not store your credit card information and it is passed to Braintree, our payment processor.

Your stored payment information can be managed from the settings page.

Bulk Orders

Handling bulk transcription orders is not new to us. Having transcribed nearly 5 million minutes of audio, we have various loyal customers across industries like academia, legal, video production, and much more.

To set your expectations on delivering your bulk order, we have a delivery limit of 20 hours of transcripts per week, 4 hours, or 50 files per day.

For example, if you ordered 5 files of 1 hour each, the deliveries will be staggered. You will receive the first 4 files the next day, and the remaining file the day after.

If you have bulk orders of at least $1000, we can support bank transfer, billing, and invoicing. You may contact us to arrange a contract regarding payment terms.

Team Accounts & Credits

If you have multiple files that need transcription, it would be easier to share your load of work by having someone else handle this task.

Scribie’s Team Accounts will allow you to share your account with your colleague without giving your password.

Your team will be able to place and manage transcripts on your behalf. There is no need to share your credit card details as your added payment method will be shared among your team.

You may add account credits that will serve as your Scribie fund to make payments. This option makes it secure and convenient for you and your team to place orders in the future.

You can add anywhere from $10 to $15,000 at a time. Take note, though, that while these credits don’t expire, they cannot be withdrawn or transferred.

Over to You

No matter how big or small your order is, you can be assured that we at Scribie will treat each customer and file equally.

With our four-step process, we strive to consistently provide the best and accurate transcript that each of our customers deserves.

Our seamless payment options make it secure and easy for you to do business with us.

Have a file that needs to be transcribed? Upload your file now.

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