The genesis of CGBiz LLC happened around March 2008 when our founder, Rajiv Poddar was winding up his previous venture (Sedna Wireless Pvt. Ltd.) and was trying to commercialize a Skype recording plugin which he had written for use within the company. At that time there were no free Skype recording tools available. The first version of CallGraph Skype Recorder was released in March 2008 as a freeware. The idea was to develop a 'freemium' business model based on services offered around the Skype recording application.
Audio transcription was one of the services which was offered initially and it proved to be the most popular service. During that time we also discovered that audio transcription was a big pain point for both customers and transcribers. Customers had a hard time finding a high quality and reliable transcription service. The transcribers had to spend undue amount of effort to transcribe and struggled to maintain the quality when faced with volumes. We decided to focus on audio transcription and build a system which had quality checks and balances inbuilt into the process, minimized the manual effort required for transcription and could handle large volumes.
Scribie.com is the result of that. We developed a system which manages the process end-to-end and delivers high quality transcripts. The transcription work is done by freelance home-based transcribers and managed completely via the Internet. Our system can handle large volumes without compromising on the accuracy and quality. It manages the complexity involved in efficiently distributing the files to the transcribers, vetting their work and detecting and correcting the mistakes and making payments to them, thereby resulting in a high quality transcript and very satisfactory experience both for the customer and the transcriber. We believe that our audio transcription service is the best-in-class service that exists today.
Our system is continuously under development and we are working round the clock to improve it. We are on a mission to build the world's best transcription service and the best place to find audio transcription work. We invite you to join us in our journey.
Rajiv is an Electronics and Telecommunications graduate from NIT Silchar. He joined Tata Consultancy Services (TCS), Delhi as a IT Analyst in August 1999 and worked there till 2003. In March 2003, Rajiv moved to Bangalore, India and joined Lucent Technologies where he worked for another 3 years. In 2006 he left Lucent to start his own venture. Since then he has founded two companies and is involved full time in running Scribie.com. At Scribie.com, Rajiv oversees the R&D, Marketing and Business Development activities.
Yukti is an MBA from ICFAI, Dehradun. Yukti started her career as a Software Developer in Nokia Siemens Networks, Bangalore and worked there for five years till 2011. In 2011 she joined IBM Software Labs in Bangalore as a Senior Software Engineer. After working for IBM for one and half years she decided to join Scribie.com as the Managing Director. As the Managing Director, Yukti is responsible for overall management of the company, as well as software design and development, HR and Finances.
Our offices are located at the following addresses.
12956 Centre Park Circle,
Herndon, Virginia 20171,
Tel: (703) 672-0242
#25, Shiva Shakti Krupa,
2nd Main, Munireddy Layout,
Horamavu Main Road,
Tel: +91 80 4116 2929