Scribie.com

1) Upload files 2) Click on 'Order Transcript' button 3) Pay via Credit Card or PayPal. 4) Download the transcript(s) after 1 business day.

For a 1 hour file it will cost $59.40. Please use the cost calculator for the exact amount.

We support all major credit card payments and PayPal.

No. We require all payments have to be made in advance currently.

The transcript files are provided in Microsoft Word (.doc), OpenOffice Text (.odt) and Adobe PDF (.pdf) formats.

Yes. We mark each speaker with their initials (if names are provided/available) or as Speaker 1, Speaker 2, Speaker 3 etc.

Yes, its available on here.

Around 98 to 100%. Unidentifiable parts are timestamped and marked with a blank.

Transcripts are prepared manually. A detailed description is available here.

Please send us a short sample file via YouSendIt We will explore the possibility of adding the support to our site. If not, you'll have to convert the files to either mp3 or wav format yourself and then upload.

Please check Audacity. Its a free open source program and has a wide support for different file types.

English only currently; both native and non-native speakers.

The transcript will be confidential to a high degree. We split up the files into smaller parts and distribute it to our transcribers. Nobody but our employees and contractors have full access to the audio file.

Yes, we can. Please send the document to support@scribie.com.

The details are available here.

CallGraph Skype Recorder is a call recording plugin for Skype. It saves the audio of the Skype call as an WAV or MP3.

No. CallGraph does not have any restrictions on time or duration. You can record for as long as you want.

The most common reason is that CallGraph is not authorized to connect to Skype. Please authorize CallGraph manually and try again. For step by step instructions click here. Please run the interactive demo for a test.

This is probably due to misconfigured stereo file playback settings on your PC. Please try recording in mono mode. The setting is in Configuration -> Recording tab.

It might require a few tries before Skype can successfully respond to CallGraph. Please try restarting/re-installing CallGraph and Skype. For more troubleshooting tips please check our blog.

It might happen if you are behind a proxy. Please install Mozilla Firefox and try running the installer again.

On your computer's 'My Documents\My Call Graphs' folder by default. It can be changed from the general tab of the configuration window.

You can access the files directly from 'My Documents\My Call Graphs' folder or whatever folder you have set it to.

No. It records only audio.

Its not on our roadmap at the moment. However some of users have reportedly been able to use CallGraph with Camtasia Studio.

Yes.

Yes.

Because the recording is set to stereo mode. Please set it to mono for the channels to be mixed into a single track. The setting is in Configuration -> Recording tab.

CallGraph redirects audio data to and from Skype in order to record the call. For this it needs to connect to Skype and use the API. Without authorization CallGraph will not be able to record both the sides of the call. Please note that we do not collect any private data from Skype.

CallGraph Browser is a Web2.0 style User Interface for CallGraph Skype Recorder. It is a Mozilla XULRunner application which fetches data from the Recorder and displays it. Please click here to read more about the technology behind it.

Please re-install CallGraph Browser from here and restart your PC.

Yes. Please purchase the Premier Edition ($12/yr or $25 one time fee).

No. CallGraph Skype Recorder is a freeware and no registration is required for it.

No. Recording happens on your computer and the recorded files are stored on your hard drive.

Because the recording parameters specified are not supported on your computer. Please try with default settings.

After each update the authorization has to be redone.

You can upload the files to your Scribie.com account from CallGraph Browser and order a transcript of it. Association links your CallGraph Skype recorder with your Scribie.com online account.

No. The files are saved to your hard disk and are not sent anywhere by CallGraph Skype Recorder.

With our transcription service. CallGraph Skype Recorder is provided as a tool so that you can record your conversations easily and then order transcripts if you want to.

Yes. Please contact us for a quote.

Yes. Please contact us with your requirements and we'll get back to you.

Yes! Please drop in a line here. We cannot promise to implement them but we will definitely consider them.

The records can be edited with any standard audio editing program. Please try out Audacity. It is a free, open source application and had advanced editing capabilities.

Its not on our roadmap at the moment. Please consider ordering a customized version.

Here.

The Premier Edition is the "ad-free" version of the CallGraph Skype Recorder. In the Standard Edition the CallGraph Browser contains advertisements.

There are no differences in features of Standard and Premier Edition currently.

Yes. Please Purchase the Premier Edition and follow the instructions presented.

1) Go to the Purchase page. 2) Choose an option. 3) Make the payment via PayPal 4) Follow the instructions presented

Text, image and Flash advertisements.

Only in the CallGraph Browser.