1. Introduction
1.1 This Cookie Policy explains how Scribie Technologies Inc ("Scribie," "we," "our," or "us") uses cookies, web beacons, tracking pixels, local storage, and similar technologies (collectively, "cookies") when you access or use our website, APIs, enterprise interfaces, or related online services (collectively, the "Services").
1.2 This Cookie Policy should be read together with Scribie's Privacy Policy. By continuing to use the Services, you agree to the use of cookies as described in this Policy, unless you disable cookies through your browser or cookie-consent tools.
1.3 Scribie may update this Cookie Policy periodically to reflect changes in technology, regulation, or our use of cookies. Material changes will be communicated through the Services or by notification as required by applicable law.
2. What Are Cookies?
2.1 Cookies are small text files placed on your device when you visit a website. Cookies allow websites to function properly, enhance user experience, recognize preferences, and analyze how services are used.
2.2 Cookies may be:
- First-party cookies (set by Scribie);
- Third-party cookies (set by external providers such as analytics or payment partners);
- Session cookies (deleted when your browser session ends); or
- Persistent cookies (remain stored for a specified duration).
3. Legal Basis for Cookie Usage
3.1 Where required by law, Scribie uses cookies based on the following lawful bases:
- Performance of a contract, where cookies are essential for providing the Services;
- Legitimate interests, including security, fraud prevention, and service analytics;
- Consent, for non-essential cookies such as analytics or marketing technologies.
3.2 Users in jurisdictions subject to GDPR/ePrivacy Directive may be asked to provide consent through a cookie banner or preference center before non-essential cookies are activated.
4. Types of Cookies We Use
4.1 Strictly Necessary Cookies: These cookies enable core functionality such as page navigation, authentication, payment processing, and security. The Services cannot function properly without these cookies.
4.2 Functional Cookies: These cookies allow Scribie to remember your preferences (e.g., language, session settings) and enhance user experience.
4.3 Analytics and Performance Cookies: These cookies help Scribie understand how users interact with the Services, diagnose technical issues, and improve system performance. Analytics cookies typically collect aggregated, non-identifying information.
4.4 Advertising and Marketing Cookies: Scribie uses conversion tracking cookies from advertising partners (such as Google Ads and Microsoft Bing Ads) to measure the effectiveness of our marketing campaigns. These cookies do not enable cross-site behavioral advertising but help us understand how users arrive at our Services. Users may opt out of these cookies through our cookie consent tool.
5. Cookie Table (Provider-Based Disclosure)
The following table summarizes the main cookie providers used by Scribie, their purposes, the category they fall under, and their typical retention duration.
| Provider | Purpose | Category | Duration |
|---|---|---|---|
| Scribie (First-Party) | Authentication, session management, CSRF protection | Strictly Necessary | Session |
| Cookiebot | Cookie consent management, storing user preferences | Strictly Necessary | 1 year |
| Cloud Infrastructure (Render/Cloudflare) | DDoS protection, bot management, security (cookies set only when bot protection is triggered) | Strictly Necessary | Session - 30 min |
| Google reCAPTCHA | Bot protection on signup page, fraud prevention | Strictly Necessary | Session - 6 months |
| Zendesk Chat | Live chat functionality, user interaction history, support | Functional | 1 year |
| Google Analytics | Usage analytics, performance metrics, device/browser insights | Analytics | Up to 2 years |
| Microsoft Clarity | Heatmaps, session replay, UX performance insights (no keystroke tracking) | Analytics | Up to 1 year |
| Google Ads | Conversion tracking, marketing attribution | Advertising | 90 days |
| Microsoft Bing Ads | Conversion tracking, marketing attribution | Advertising | 13 months |
| Braintree (PayPal) | Payment processing, fraud prevention, transaction security | Strictly Necessary | Session - 1 year |
| Brevo | Marketing emails, email campaign tracking, engagement analytics | Marketing | Session - 1 year |
Notes: This table may evolve over time as Scribie adds or removes services. Third-party providers may store multiple cookies for different sub-purposes (e.g., GA may use _ga, _gid), all within the purposes stated above.
6. How You Can Manage Cookies
6.1 You may control or delete cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive alerts before a cookie is stored.
6.2 Disabling certain cookies (particularly strictly necessary cookies) may impair functionality of the Services, including login capability, user preference saving, and session continuity.
6.3 Users in regions requiring cookie consent will see a cookie banner that allows acceptance, rejection, or customization of cookie categories.
7. Third-Party Cookies
7.1 Some cookies used in the Services are placed by third-party providers. These providers may process Personal Information in accordance with their own privacy policies.
7.2 Scribie does not control the operation of third-party cookies, but Scribie ensures that such providers offer adequate protections consistent with applicable privacy laws, including GDPR and CPRA.
8. Cross-Site Tracking and Advertising Technologies
8.1 Scribie uses conversion tracking cookies from Google Ads and Microsoft Bing Ads to measure the effectiveness of marketing campaigns. These cookies help us understand how users arrive at our Services but do not enable cross-site behavioral advertising or profiling.
8.2 Users may opt out of advertising cookies through our cookie consent banner or by adjusting their preferences in the cookie settings.
9. International Data Transfers
Where cookies or tracking technologies involve Personal Information transfers outside your jurisdiction, Scribie implements appropriate safeguards such as Standard Contractual Clauses (SCCs) or adequacy mechanisms.
10. Cookie Declaration (Live List)
Below is a live inventory of cookies our site uses, including provider, purpose, and retention. It updates automatically when our consent platform scans the site.
11. Contact Information
If you have questions or concerns regarding this Cookie Policy, please contact:
Scribie Technologies, Inc.
Email: privacy@scribie.com
Address: 2261 Market Street, #22612, San Francisco, CA 94114, United States