Scribie.com

1) Upload your files files 2) Click on 'Order Transcript' button 3) Pay via Credit Card or PayPal.

For a 1 hour file it will cost $90.00. Please use the cost calculator for the exact amount.

We support all major credit cards and PayPal.

Unfortunately we can't. We require all payments to be made in advance currently.

The transcript files are provided in Microsoft Word (.doc), OpenDocument Text (.odt) and Adobe PDF (.pdf) and plain text (.txt) formats.

Yes. We mark each speaker with their initials (if names are provided/available) or as Speaker 1, Speaker 2, Speaker 3 etc., and provide an option to enable/disable it.

Yes.

Around 98 to 100%. The accuracy may be lower for difficult files (eg. with background noise, non-native accent speakers, etc.).

Transcripts are prepared manually by our certified freelance transcribers.

Absolutely. Please send us a short sample file via YouSendIt or Dropbox. We will explore the possibility of adding the support to our site. If not, you'll have to convert the files to either mp3 or wav format yourself and then upload.

We recommend Audacity. Its a free open source program and has a wide support for different file types.

English only currently; both native and non-native speakers.

Yes, our transcribers are professional and bound by our terms of service. We additionally take a number of measures to ensure that your data is secure with us.

Absolutely. Please send the document to support@scribie.com.

The details are available freelance transcription program page.

Please check this for a solution.

CallGraph Skype Recorder is a call recording plugin for Skype. It saves the audio of the Skype call as an WAV or MP3.

No. CallGraph does not have any restrictions on time or duration. You can record for as long as you want.

The most common reason is that CallGraph is not authorized to connect to Skype. Please authorize CallGraph manually and try again. For step by step instructions click here. Please run the interactive demo for a test.

No, CallGraph by default will record both sides of the call. However if recorded in stereo mode, the audio file can be edited (eg. with Audacity) after the recording is finished and one of the tracks can be removed from it.

This is probably due to mis-configured stereo file playback settings on your PC. Please try recording in mono mode. The setting is in Configuration -> Recording tab.

It might require a few tries before Skype can successfully respond to CallGraph. Please try restarting/re-installing CallGraph and Skype. For more troubleshooting tips please check our blog.

It might happen if you are behind a proxy. Please install Mozilla Firefox and try running the installer again.

On your computer's 'My Documents\My Call Graphs' folder by default. It can be changed from the general tab of the configuration window.

You can access the files directly from 'My Documents\My Call Graphs' folder or whatever folder you have set it to.

No. It records only audio.

Its not on our road map at the moment. However some of users have reportedly been able to use CallGraph with Camtasia Studio.

Yes.

Yes.

Because the recording is set to stereo mode. Please set it to mono for the channels to be mixed into a single track. The setting is in Configuration -> Recording tab.

CallGraph redirects audio data to and from Skype in order to record the call. For this it needs to connect to Skype and use the API. Without authorization CallGraph will not be able to record both the sides of the call. Please note that we do not collect any private data from Skype.

CallGraph Browser is a User Interface for CallGraph Skype Recorder. It is a Mozilla XULRunner application which fetches data from the Recorder and displays it. Please click here to read more about the technology behind it.

Please re-install CallGraph Browser from here and restart your PC.

No. CallGraph Skype Recorder is a freeware and no registration is required for it.

No. Recording happens on your computer and the recorded files are stored on your hard drive.

Because the recording parameters specified are not supported on your computer. Please try with default settings.

After each update the authorization has to be redone.

You can upload the files to your Scribie.com account from CallGraph Browser and order a transcript of it. Association links your CallGraph Skype recorder with your Scribie.com online account.

No. The files are saved to your hard disk and are not sent anywhere by CallGraph Skype Recorder.

With our transcription service. CallGraph Skype Recorder is provided as a tool so that you can record your conversations easily and then order transcripts if you want to.

Yes. Please contact us for a quote.

Yes. Please contact us with your requirements and we'll get back to you.

Yes! Please drop in a line here. We cannot promise to implement them but we will definitely consider them.

The records can be edited with any standard audio editing program. Please try out Audacity. It is a free, open source application and had advanced editing capabilities.

Its not on our road map at the moment. Please consider ordering a customized version.

Here.