We have recently added two new options which can be specified when ordering Transcripts. A screenshot is below.
The first one is Flexible Delivery. If Flexible Delivery is enabled then the we will deliver the transcript anytime within a week as per our schedule. In the worst case the delivery will be done after 1 week. But it can also happen before that if we find a slot for it. We offer a 10% discount for Flexible Delivery orders.
The second option is Additional Proofreading. In our transcription process we do one mandatory round of proofreading. For Additional Proofreading orders we do a second round of proofreading as well. This is useful for files which are difficult to transcribe, i.e. files which poor audio quality where the speakers can’t be heard clearly or which have noisy environment, or files which have non-native speakers whose diction is hard to comprehend. We charge $0.50 per minute extra for this option.
In addition to these options we have also do more quality checking than before. We also pay more attention to blanks which are leftover after proofreading and try to correct them as much as possible.
We’d like to thank you for using our service and your valuable feedback.