Archive for January, 2009

Call Graph Delay

Friday, January 23rd, 2009

All these issues have been fixed in version 1.3.0.0. Please download it here.

On some setups, Call Graph introduces a delay in the Skype call. It keeps on getting worse as the call goes along, ultimately making conversations impossible. As soon as recording is stopped things go back to normal. We are investigating the issue and it seems to be related to sound drivers. If you are experiencing this issue then here are few things you can do.

  • Switch to Wave I/O mode instead of DirectSound. This was introduced in our latest update 1.1.1.2 and is available from the ‘Advanced’ panel of configuration. Note that on XP, Echo Cancellation will not be available in this mode. So you’ll have to use a headset and mic instead of the inbuilt mic and speaker of your laptop.
  • Try with default recording parameters. Use the preset supplied in the sidebar of the configuration window.
  • Try with wav encoding mode instead of mp3. The setting is on the ‘Recording’ tab of configuration.
  • Install the latest version of DirectX runtime and try with DirectSound I/O.

If nothing works then please do not hesitate to leave a comment or get in touch with us. We’d be glad to help out.

The following version fixes the delay conversion issues. Please download and install them.

Fox Windows XP and higher

Call Graph version 1.1.1.2

Saturday, January 17th, 2009

New Features

Speaker/Mic Activity Indicators: The toolbar now has activity indicators for speaker and microphone. During the recording whenever there’s any activity on speaker or mic, they blink. If both the sets are blinking then everything’s okay during the recording. Here’s a screenshot of it in action.

Notes: CG now has ability to add notes during the recording process. This feature is accessible from the live stats window. Each note is appended with a timestamp. The notes can be viewed/edited/deleted from the recordings page.

Wave Audio I/O Type: We have reintroduced back wave I/O type to CG, mainly for Windows 2000 users. Its available from the advanced tab of the configuration window. The default is DirectSound.

Bug Fixes

Breaks in recording: The encoding algorithm had a bug which caused breaks to appear in one of the tracks in the recorded file. This has been fixed now. Thanks to Jon and Chris for testing it for us.

Retry for upload failures: If upload to CG CRIMS fails due to some reason, then it is automatically retried twice. The upload status message now also displays the number of files which are queued for upload.

Skype version check: Fixed a bug in Skype version check. Now CG will notify if version lower than 3.2 is being used and exit.

Various: Several crash fixes, various UI enhancements, etc.

As usual, please send us your feedback on this update. And update now. Thanks!