Thanks to Andy for making our day. He ran into some issues with an important podcast and but we managed to salvage his recording. Here’s his post about it.
http://www.speakersite.com/profiles/blogs/great-customer-service-trumps
Call Graph is still a beta software and things can go wrong once in a while. It has however been designed in a way that even if the PC crashes in between the recording, only a few seconds of the conversation will be lost. In case something does goes wrong, please do not hesitate to contact us.
It is truly heartening to see your efforts appreciated. Thanks to Andy for making us feel great about our work. 🙂