If an error is detected in connection between Skype and Call Graph during the recording, then the recording is stopped prematurely and a notification is displayed to that effect. Here’s how you can resolve the issue.
- Check if you have any other Skype plugin installed which is causing a conflict. Try disabling them and record a test call to see if it works. Generally if you have another recording plugin, it will conflict. You’ll have to choose between the other plugin and Call Graph.
- Check if your firewall is blocking the connnection between Skype and Call Graph. Try adding an exception rule for Call Graph.
If you require help in resolving it then please contact us or leave a comment here.