Easy Webex Transcription: Record & Document Your Teleconference with Scribie

Easy Webex Teleconference Transcription Service

Teams can be productive without having to be physically there.

However, are you documenting your important teleconferences?

Webex has been a key tool in the corporate setting. You use conference calls to stay in touch with remote colleagues, run workshops, or attend training events.

Teleconferences also allow you to connect with clients. You can easily hold sales meetings with potential overseas buyers or easily walk clients through solutions with consulting calls.

What happens after the conversation, though?

To get the most out of your events and meetings, you want to get transcripts out of your recordings.

Transcripts help you keep track of discussions and agreements made during the call. With a documented record of every word, you’ll have an accurate and precise reference point to look back on for future meetings. Plus, you can share the transcript with other team members who’ll be able to keep tabs on discussion points, gain insights behind decisions, and understand the next steps.

Sales and account management teams, for instance, can use a transcript for identifying members’ strengths and improvement areas when it comes to making clients happy. They can pinpoint what works and what doesn’t, and ultimately understand what it takes to close a deal.

Marketers and subject matter experts would also find teleconference transcripts incredibly useful. Workshop attendees would appreciate subtitles as they go through the recorded video afterward. For those who were unable to attend, marketers can offer the recorded transcript to go over the webinar’s content. Hosts can also use the transcript as speaker notes for future webinar sessions.

Alternative Ways to Generate Transcripts

If you’re exploring how to record Webex meetings, there are various ways to process and transcribe the increasing amount of video and audio data.

TIY or Transcribe-It-Yourself

First, you can do it manually yourself. It’s definitely tedious but not impossible to work through, especially for quick meetings. This, however, takes a lot of rewinding, slowing down audio, and close listening. Huge plus if you have a rapid-fire typing speed and can easily decode accents.

In any case, you have to review how to best spend your time and what it costs for you to get up to speed with this task.

Delegate to Team Members

Another option is to delegate the task of transcription to team members. This, however, can distract them from their current focus and more immediate tasks. Based on their strengths, their transcriptions might not be as accurate as you want.

Use Automated Transcription Tools

If you have zero bandwidth to manually transcribe, automated transcription tools are at your fingertips.

Important note: To use transcription services, you will have to convert your ARF file into a widely supported format like MP4, WMA or WAV.

Apps like these are fast and easy with a fair accuracy rate. Text is computer generated, using speech-to-text technology that ideally produces transcripts faster than the length of your audio. It could require some editing after, but still enables you to work faster.

You can try Scribie’s automated audio/video transcription here.

Just keep in mind that you will have to review any automatically generated transcript’s accuracy. For the best combination of cost, convenience, and accuracy, you can order transcripts that are manually written by our professionals at Scribie.

How to Skip the Webex ARF File

When it comes to transcribing Webex calls, you typically have to deal with ARF files.

If you’ve ever attempted to turn your recording to text, you might have stumbled upon Webex’s proprietary file format. Being exclusive to Webex, you’d find difficulties in terms of its closed nature and lack of portability.

It also involves hassles, like installing software to specifically handle this file format.

Converting an ARF file to a compatible format sounds foreign and a bit daunting. You’d rather just stick to familiar cross-platform file types such as MP4.

For clarity: ARF stands for advanced recording file. It is the default file extension format for Webex files. Within a .ARF, you have your recorded online meeting. This includes an index of the attendees and other details.

Other Webex files may come as a WRF. This is a local recording that’s made whenever the user directly records the meeting using Webex’s Record on My Computer option. ARF, on the other hand, are network-based recordings created by the meeting host using the Record on Server option

While ARF may come with advantages, its complications may hold you back from documenting your important teleconferences.

Fortunately, Scribie covers Webex transcription without having to work with ARF files.

By using our phone call service (no need to pay for the call), we’ll be able to record the phone calls and seamlessly deliver transcripts.

What’s great is that it also works for any teleconference with a dial-in number, including UberConference and Google Hangouts Meet.

The Best Way to Transcribe Your Webex Calls: Use Scribie’s Call Recording Feature

Scribie can handle your Webex recording and transcription in a single step. You can dial in directly on Scribie and we’ll record the video and turn it into text as well. Recording is free of charge. All you have to pay for is the call, with a flat rate of 3¢ per minute.

The recording is done on the server side and the audio data is captured directly off-the-wire. The recorded file sounds exactly as the actual call without any artifacts.

Here’s the very simple process:

Step 1: Go to Scribie’s One-on-one Call Service

Step 2: Fill in the required fields

Under Participant 1, add your number.

Add your Phone NumberUnder Participant 2, add your Webex dial-in number. If you’re using other teleconferencing solutions such as Google Hangouts Meet or UberConference, you can use their dial-in numbers too!

Add the Teleconference Dial-in Number

Step 3: Click “Start Call” to get Scribie’s service to call your phone number and the dial-in conference number.

From there, take the phone call as you normally would.Take the phone call as you normally wouldStep 4: Voila! Get the transcript in your inbox.

This easy method allows you to record and transcribe teleconferences without dealing with proprietary file types and extra software.

Over To You

Transcribing and recording Webex sessions can be cumbersome and time-consuming. Usually, you’ll have to record the calls, then convert them into a usable file format for transcription, and finally, upload them to be transcribed.

With Scribie, you can dial in directly and seamlessly get the transcript–all while still using Webex or any other teleconference service with a dial-in number. Transcription just got a whole lot easier.

Got a teleconference coming up? Take your call using Scribie with built-in recording and transcription.

Good Audio = Lower Prices

How To Get Cheaper Transcriptions

Want to pay less for your transcripts? If you use the following tips and tricks you can improve your audio and pay up to 4x less than what you would pay with bad audio — that could save you hundreds of dollars!

Seems simple, huh? It is… but many people often don’t realize they are recording bad audio. Here are a few quick and easy tips for getting the best quality audio with the least amount of effort.

 

1. Microphone & Recording Device

First off, determine what type of microphone pattern best suits what situation you need to record. If you’re recording a one-on-one interview, you’ll want a mic that has a narrow pickup pattern (unidirectional). If you’re recording a group of people (board meeting, focus group, etc.) you’ll want an omnidirectional mic as it has a larger pickup pattern and will capture all of the speakers. While you always want to be in a quiet environment with any mic, it’s important to note that omnidirectional mics are more susceptible to unwanted background noise so make sure you have a nice and quiet room.  Here are a few microphones and recorders we recommend at Scribie:

  1. Zoom H4n  – Awesome recorder with many recording options $219.99 zoom_h4npro_4_channel_handy_recorder_1464752813000_1253811
  2. Tascam DR 05 –  Best bang for the buck recorder $99.99   
  3.  Shure VP64A Nice mic low-priced and durable  $78.75
  4. Sennheiser MD 46  Great unidirectional mic for high noise environment $199.95
  5. MXL AC-404 Portable USB Conferencing Microphone – Perfect omnidirectional mic for recording groups – $83.99

2. Recording Environment

Ideally, you will need to be in a quiet location free of any ambient noise. This is crucial to capturing excellent audio because background noises such as a coffee shop, bar, or your neighbors’ car door slamming party can make it difficult for transcribers to hear your speakers’ voices. And even though our transcribers are awesome, transcribing audio with a noisy background is no easy feat and can take 3x to 4x longer to ensure our 98% accuracy.

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Picture from reddit user kidbopper

 

 

3. Microphone Positioning

Have the recorder on a stand or at least some type of buffer between it and whatever platform you use. This helps by separating the mic from any vibrations that may cause unwanted sound. If you are using a unidirectional microphone, try and position the mic 6″-12″ inches in front of the subject, with the mic aimed directly at their mouth. If you are using an omnidirectional mic, position the mic in the middle of the group on a stand. Always do a sound check before you begin recording by plugging in a headset and having people talk at normal voice levels.

4. Recording Settings

Recording settings are important, so make sure your recorder is set to record at a proper setting. We recommend setting it to record WAV files at 48kHz 28bit. This setting makes sure you are able to capture the human voice at an optimal level.

 

Don’t have a mic or recording interviews on your iPhone?

No problem, you can still produce great audio. Fstoppers shows how they use the iPhone to grab audio for video interviews and you can use the same methods for your audio interviews as well.

  1. Get the mic as close as possible to the subject.
  2. Use the stock iPhone recording app or download iTalk by Griffin.
  3. Export audio.

 

 

 

How to Use Scribie Conferencing Solution to Record and Transcribe WebEx Conference Calls

Some of you out there may utilize conference calls for work, business, or school. Depending on which program and company you use, it can be a little time consuming to record the calls, convert them into a format that is compatible for transcription and then upload them to be transcribed. That’s true with WebEx as well. If you have used WebEx, you will know that they use their own proprietary format to save calls, which you then have to download, convert and upload once again for transcription. In this busy and fast-paced world we live in, that’s just too much time and work for you to get the things done in the time you need it done.communication-1158623_640

Did you know that with Scribie, you can easily record and transcribe your conference calls, while still using WebEx? Scribie provides a solution for one on one calls that will automatically record the call for you and order the transcription of the call once that call is complete.

Once you have booked a conference call with WebEx, you will have a conference call number and PIN. You can now log-in or sign up with Scribie to get started. Once you’ve signed in, you’ll locate the Calls tab and click on One-on-One Call on the right hand side. This will pull up a prompt for you to enter Participant 1 and 2.1
NOTE: It’s important that YOU are listed as Participant 1 and the WebEx conference call number is Participant 2.

Now, just click Start Call.

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Scribie will now call YOUR number first and then the WebEx conference call number, where you will be prompted for to enter WebEx conference call PIN. Once this is complete, you’ll be connected to the conference call. Recording starts automatically and once the call is complete, your call will be sent for transcription.

With Scribie, your conference call transcription just got a whole lot easier. Now if only you knew what to do with that extra time…

Google Introduces Dictation in Google Docs

Google provides us with a variety of services and tools to make our lives easier. One tool in particular, voice dictation, is now available in Google Docs. It’s an easy feature that makes the lives of those using it run a little smoother. Need to get an email sent? How about the notes for your next business meeting? Google Docs voice dictation makes that possible, without you having to really lift too many fingers.

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To get started, you will need to have the latest version of Google Chrome installed and a microphone for your computer. With these tools set up, you’ll head to Google Drive and open a new Google Docs word processing document. You’ll go to the top menu and select Tools, then . A pop-up window will appear with a dark microphone icon in the middle. Once you click on the microphone, it will turn red to signify that it’s recording and you can start to speak.

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It’s okay if you need to think about your words as you’re speaking; Google will wait. When you’ve completed your dictation, click the microphone to turn off the dictation. It is important to note that punctuation needs to be dictated.

An added benefit to voice dictation is that you can edit and format as well. Take the sentence, “I like pie.” To edit or format it, just say “select ‘I like pie’ and follow that with whatever formatting change you need to make. That could include “apply heading” or “apply underline.”

You can also create itemized list by saying “create numbered list” or “create bullet list.” When you need to go to the next item on the list, just say “new line” and say “new line” twice to finish the list. And no fears if you mess up! You can simply say “undo” to change any mistakes.

For transcribers, these features can be a great time saver. Not only that, but it can reduce the amount of effort you have to put in to typing up your latest project. Life made simple by Google. It’s as though Google just provided you with the option of having your own free secretary. For those you who may wonder what all can you type with your voice, Google even made a complete list of commands for your viewing pleasure.

How Can A Good Quality Audio File Reduce Your Cost Of Transcription

When it comes to recording your audio that you’ll later want transcribed, you want to make sure it’s a good quality. We’ve discussed the benefits of this, but now we’ll talk about some steps you can take to ensure your audio is of good quality.

Ambient Noise

One of the first things you’ll want to consider even before you start recording is where. You’ll want to choose a spot that doesn’t have too much, if any, background noise. You’ll want to find a room that’s quiet and has little to no ambient noise. If you can’t find a good spot, make sure you and any guests you may have, speak slower and enunciate.

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Recording Device

You may be wondering if you should use your old digital or tape recorder or possibly your smartphone. If you have a smartphone, use it. Smartphones have great microphones on them that can outperform that of your old tape or digital recorder. If you are using your smartphone for your interview, session, etc. you’ll want to find a recording application. Most phones come equipped with a pre-installed recording app or you can search your app store for an app that fits your needs.

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External Speakers

Now, if you opt to use your laptop instead, it’s best to utilize external speakers instead of those in your laptop. The same goes for recording calls on Skype or Google Hangouts. An external speaker will reproduce a better sound quality and thus a better sound recording. You’ll want to keep your recorder as close to the speaker as you possibly can. Also, if using your laptop, you’ll also want to consider an external microphone. Make sure to position it in a way that it doesn’t produce too much interference or too much rubbing from movement. You’ll want to keep the microphone close to you or whoever is speaking, but not so close that your mouth is rubbing against it.

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Once you’ve got all of your software and hardware issues settled, you’ll want to do a sound check to make sure that everything is coming in clear and get all problems fixed before your recording session.

Noisy Background

It is advisable that if you are recording in a cafe or any noisy place, to reserve the first 30 seconds for the noise. And then after the recording you can use Audacity tool to clean up the file by selecting the first 30 seconds as a noise profile. Refer our blog about how to clean your audio files using Audacity.

If you are planning on typing during the recording, you’ll want to put the recorder on a book. This will help to absorb the typing sounds instead of them being recorded.

As always, Scribie wants to help you in any way we can. By taking these simple steps while recording you can save a lot on the cost and it is also a great incentive for people who are working on the transcripts of these files.

Don’t forget Scribie when it’s time to transcribe your audio or video file. You’ll find Scribie have great transcription rates to fit any budget.

How To Record Good Quality Audio To Ensure Accurate Transcripts

RodeRec_main_640Nobody wants the words ‘inaudible’ interspersing the final transcribed script. Unfortunately, you will get a lot of it if the audio quality is not good enough. The good news is, this is easily preventable if you can ensure a good quality audio file. How? That’s pretty simple too! The first step is to have the desired result in mind and work towards it. The rest will follow. Here are some quick tips to help you on your way:

Face to face interview

While virtual calls are fast routing out this system from the good old world, by no chance is a face to face recording extinct. Here are a few things you need to keep in mind the next time you go for it:

Take care of the background noise: Yes, complete soundproofing is not possible. However, keep the background noise to the minimum. This includes anything from a noisy air conditioner to a creaky chair. Even your location matters. For instance, is there a school or a playground just beside your recording room? In short, you need to take a complete stock of the situation before you begin.

Prepare the participants: One of the best ideas is to let the participants know what is expected. Tell them to speak slowly but clearly. Ask them to refrain from shuffling papers or talking among themselves. If someone starts coughing, sneezing or laughing, ask the others to wait for it to pass. Introduce each participant at the beginning of the interview.

Look where you place the microphone: If your interview involves many people, place the microphone at equal distant from all of them. Moving it around is not a good idea as it will introduce a deafening sound, which will drown your words. Choose an external recorder over a built-in option for better sound quality. Using a limiter-equipped recorder is a good idea. It limits the level at which a sound is recorded. This means, any sudden outburst, such as laughter or a loud horn, won’t be recorded.

Virtual interview

Recording a conversation over the phone or a computer is all the rage now, and for obvious reasons. In order to make the most of the flexibility that this arrangement provides, you need to ensure that the quality of the recording is top-class. The basic things such as a quiet environment and clear voice are mandatory here as well. Here are the added ones:

Use your smartphone: A smartphone’s in-built recorder is generally of a good quality and works great. You can even count upon the various free and paid recording apps for the purpose. However, some apps work in specific geographical locations only. Make sure your area is covered by the app, before you plan to use it.

External Recorder: If recording is done through external recorder for a call through computer, then ensure the computer speakers are of best quality as well as the sensitivity of the recorder is good since recorder usually catches 2-3 notches lower than what we can actually hear during calls.

Use Skype: Opting for Skype is a good choice. Pair it up with a high-performing microphone and you will get a recording that’s almost as good as a studio.

Third party conference call: There are many third party con-call services that you can utilize to record the call. You can use Scribie’s teleconferencing option for a great quality audio file that will be automatically recorded and transcribed

Contact Scribie today for the best quality audio transcription. Upload your file here.

How To Clean The Audio File

Whatever your transcription needs are, you will all have the same start – the audio file. You may be asking, ‘Why would I want to provide clean audio?’ and that’s a very good question.

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It is what transcriptionists use to take your notes, lectures, meetings, interviews, etc. from a few or multiple voices to a readily accessible document that you can use at any time in the future for your reference. With this audio being so vital, it’s important to give transcriptionists the best audio you can provide.

Of course, simply saying that the audio needs to be clean isn’t enough. You’ll want to know how you can do this. Well, fortunately for you, you don’t have to spend thousands or even hundreds of dollars on software or equipment to get this done. In fact, you don’t even have to spend a dime. There is great audio software out there and you don’t have to look any further than Audacity for your needs.

Many people use Audacity, whether they are musicians, voice over actors, or even those who need it for their transcription needs. That’s the great thing about Audacity – its versatility. You can even use it to record your files if necessary, but that’s another blog post.

To clean up your audio, first download your copy of Audacity. Once that’s done, open it up and open your audio file. You’ll want to go to ‘Effect’.

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You’ll click on ‘Noise Removal’.

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From there, you’ll need to get a noise profile.  Find the section of the audio file that you need and highlight that section. Click ‘Get Noise Profile’.
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Once this is done, you’ll want to go back to ‘Effect’, ‘Noise Removal’ and click ‘Okay’ to remove the noise.

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This should help clean up your audio.

For more tips and tutorials on how to use Audacity, simply do a Google search to find ways to maximize your new find. You can even out sound, normalize your audio, export to MP3 (with the help of a plugin), cut and copy files together and so much more.

As always, don’t forget to use Scribie for all your transcription needs.

How to Review or Check the Quality of Transcripts

As a business professional, student, teacher, or whatever reason you may have for using a transcription service, you want to know that the service you used has done their job and done it well. You want your work or project to be up to the highest standards.

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With that in mind, did you know that Scribie offers you a simple approach to check and review the quality of your transcripts? It’s a few steps that can be done with the use of a tool that only Scribie offers, their free Integrated Editor.

The Integrated Editor provides a variety of tools at your disposal including a full feature text editor, unified interface, auto-capitalization, auto-correct, text analysis, and variable speed playback, just to name a few. With the editor, you’ll want to analyze your transcript, check for underlines and blanks, and do random spot checks. Let’s get started.

You can analyze your document by simply click ‘Analysis’ at the top of the Integrated Editor. It will underline words that either are not recognized by the editor or words and phrases that are not common. Scan the underlines and play those portions to ensure that things are correct. If you want to analyze any word or phrase further, you can right click on the word for a list of options.

If you see blanks in your transcript it’s due to transcribers not being fully sure what was said in your audio. Easily find those blank spots using the editor by holding down CTRL+B. It’ll play the audio just prior to the blank and you can fill it in with the appropriate word or phrase.

Scribie recommends that you randomly check portions of your transcript instead of going through the entire document. If you find key mistakes in your spot checks, then check the entire paragraph for any further issues. To check a paragraph, click in any part of the paragraph and hold down CTRL+ALT+N.

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By doing these few things, you can ensure that the transcription is all that you need it to be. Scribie strives to provide you with no less than 98% accuracy and by providing this service, we want to show you we take that guarantee seriously.

So start uploading you files on Scribie now!!

New Feature: Vimeo Importer

Vimeo videos can now be imported to Scribie.com directly for transcription. We have added a new tab to our uploads page where the Vimeo video links have to be copy-pasted.

https://scribie.com/files/upload#vimeo

The importer can import both public and private Vimeo files. For private files, the video needs to be password protected and imported (the password can be specified in the import page). Go to your Video Settings/Privacy on Vimeo to do that, as shown in the screenshot below.

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And, since we now support video time-coding you can turn on the option directly when ordering the transcript!

If for some reason the import fails, please do not hesitate to contact support and request the file to be imported to your account. We will be happy to assist you.

Verbatim Transcription Services

Verbatim transcriptionVerbatim transcription is an in-depth and accurate transcription of an audio file. This means the transcription takes into account not only the spoken words, but also the various sounds, the non-verbal communications, and the likes. Needless to say that this type of transcription needs a keen ear and an immense attention to detail. Depending upon how intensive a transcription is it may be classified as verbatim and true verbatim. Each type is important and serves very specific purpose and business needs.

Verbatim Transcription
Between the two transcription types mentioned above, verbatim transcription is less intensive. The transcriptionist catches every word, but leaves out the fillers (words like umm, er, etc.). The transcriptionist also edits out the ambient sounds and the non-verbal communication. This kind of ‘intelligent transcription’ is generally preferred by authors, bloggers, and reporters who need to know about the subject but are not really in need of the extreme detail.

True Verbatim Transcription
This is the next level of verbatim transcription where the final transcribed material takes into account all the details of the audio file. This includes all the ambient sounds, all the pauses, laughter, and the likes. This kind of transcription is ideal for market research interviews, movie scripts, PhD interviews, or any other research. In other words, true verbatim transcription is important in situations where the ‘what’ of a subject is as important as the ‘how’.

If you are looking for a strict verbatim transcription, look no further than Scribie. We offer such service on demand. All you have to do is specify it when placing an order. Upload your file today and enjoy flawless strict verbatim transcription delivered within deadline.