Please be advised that we are planning a website maintenance on Saturday, 9th June, 1 AM Eastern Time US. We expect the maintenance to last around 2 hours. The website Scribie.com may be unavailable or intermittently available during that time. Please plan accordingly.
We have simplified our pricing and merged the Budget/Regular/Rush transcripts into a single type called Manual. The transcription rate for Manual transcript type is $0.80/minute with a 36 hours turnaround. In effect, we no longer support the $0.60/minute rate with the 5 day turnaround or the Rush option with 12 hour turnaround.
This pricing structure leaves us with just two types of transcripts; Automated and Manual. These names are self-explanatory. Automated transcripts are never touched by our human transcribers and you have to edit the transcript yourself to the desired accuracy level. The manual transcripts are done by our transcribers and we ensure that the accuracy is 99% or more.
This change is effective from 1st Jan 2019. Please visit the update pricing page for more.
We now provide subtitles along with the automated transcripts for $0.25/min of the audio. We support the SRT and VTT formats. You can order the subtitles from the button as shown in the screenshot below.
That will lead to the invoice page where you can make the payment. After the payment, the subtitle file will be replaced with the links to download the files.
The SRT and VTT buttons will download the file. The YouTube button will upload the file to your YouTube account and add it as a caption.
Try out our free automated transcription service with subtitles today!
We are happy to announce that you can now prioritize the free automated transcripts and get it ASAP for as low as 10¢/min. Automated transcripts require a lot of CPU and GPU power. Therefore we queue these files up and process them one by one. Our processing queue is a FIFO queue, First In First Out. So new files are added to the back of the queue.
Sometimes our queue gets backed up and it may take a long time one particular file to reach the front of the queue. With this feature, you can pay to get in front of the queue. Your file will be pushed to the front and the processing will be started as soon as the current one finishes. Click the Redeem Now link and make the payment to prioritize. Here’s a screenshot of how it looks in your account.
Try out our free automated transcripts today!
We are happy to announce that we now support billing accounts on Scribie.com. Billing accounts are where you can order your transcripts online and pay on a Net 15 or Net 30 basis. We send you a bill at the end of the month or whenever you request it. The volume requirement for billing accounts are higher though. We can only consider it for order amounts of more than $1000. We also require a contract to be signed before the billing account can be set up.
We were unable to support billing accounts previously as we followed a different model where we paid our transcribers as soon as their work was reviewed. That meant that we had to charge our customers upfront. This was radically different from other freelance marketplaces where there are restrictions on withdrawal of earnings. We decided to do away with such restrictions as our aim was to build the best place for audio/video transcription.
But Net billing is an important requirement for Enterprises and SMEs and many of our customers requested it. Our solution to this problem was to get a line of credit from our bank. We finally got the approval for it last week. A big shout out to our bankers for this!
So if you are looking for a billing account with us, just get in touch with us and we will start the process.
We are pleased to announce an across-the-board 20% drop in our pricing effective today. Our new transcription rates are as follows:
We started with the mission to build the best place for transcription; both for transcribers and customers. We have been relentlessly pursuing our goal and recently have built technology that helps reduce the time and effort of transcribers, without compromising accuracy in any way. We are happy to pass on the savings to our customers.
We have always stood for accuracy and our goal has been to provide the highest quality transcript, at the lowest possible cost. However, we still want to compensate our transcribers fairly. The only way to solve this problem was with technology. Our tech has now been rolled out in production and we are happy to reach this milestone. This is the real test of whether our tech is good enough or not!
We will be talking more about our tech here in the coming days. So check back here if you’re interested in the details. In the meantime, upload your files online and order transcripts online to enjoy the benefits tech can offer with our reduced pricing.
Spring Has Sprung, so let us do the work!
Use SPRING17 at checkout to receive 10% off your next order at Scribie.
Coupon Expires April 23rd
You can now share your payment method on Scribie.com with your other team members. Your team members can use the payment method to place orders. This in particularly useful in organizations where multiple users require the same payment method.
Earlier, only the team owner could place orders, whereas the other team members could only upload/access files. With this change, this restriction is gone. Hat tip to our customers who requested this feature.
This new feature allows the payment method added by the first team member to be shared with everyone else and orders can be placed using that.
All team members are also included in all important email notifications.
Please let us know what you think of this feature. Comments/feedback are welcome.
2017 Transcription Policy Changes
Thank you for choosing Scribie for your transcription needs. We have a few important policy updates for 2017. These changes come into effect from Jan 1st, 2017.
It is important to note that a majority of our customers will not be adversely affected by these changes. It will improve our operational efficiency and enable us to serve you better.
Over the past 12-months, we have experienced incredible growth—for a small unfunded startup, this is no easy feat and we are very grateful to all our customers for that. We believe that the reason for such unprecedented growth is our core philosophy we hold dear and fast.
This fundamental philosophy is simple:
- We will never compromise on the quality of the transcripts, irrespective of the difficulty level.
- We will always compensate our transcribers fairly for their time and effort.
- Flex 5 is now called Budget, 1 Day is now Regular, Express is Rush.
- Pricing for Regular and Rush has been increased.
- Turnaround for Budget is 5 days instead of 3-5 days. Similarly, turnaround for Regular is 36 hours instead of 24-36 hours and Rush is 12 hours instead of 8-12 hours.
- Bulk discounts have been withdrawn.
The new rate chart is the following
Transcription Rate, per minute of audio
Budget: Our most affordable price point will stay the same but in order to manage expectations the delivery date has been simplified to 5 days. However, it is important to note we will do everything possible to deliver as early as possible. We would rather exceed our customer’s expectations, rather than merely meet them. This was called Flex 5 earlier, with a turnaround time of 3-5 days.
Regular: Scribie has nominally increased the price for orders to be delivered in 36 hours. This allows us to compensate transcribers for working after hours and overtime to ensure your files are delivered with the highest quality and accuracy within 36 hours. Once again, we will try our hardest to beat the delivery expectation without sacrificing quality and accuracy. This was called 1 Day earlier with a turnaround time of 24-36 hours.
Rush: Scribie has adjusted the price for orders to be delivered in 12 hours. Again, this ensures our transcribers are paid appropriately for their time and effort while guaranteeing your files are delivered with the highest quality and accuracy within 12 hours. And just like our other services, our goal will be to beat these delivery expectations. This was called Express earlier, with a turnaround time of 8-12 hours.
Bulk Discounts: Scribie will no longer discount bulk orders. In the spirit of authenticity, we are creating an even playing field for all our customers.
We Recently Added Google Drive Integration For Exporting Transcripts
You can now export all of your transcripts directly to your Google Drive account from Scribie.com.
To export your files go to the Files section then select a finished transcription file and click “Save to Google Drive”
Once selected you’ll be prompted to sign in to your Google Drive account.
Sign in with the account you want to save your files to.
Once signed in, click save again and specify the directory you want to save your files too.
Enjoy using Google Drive to save your files seamlessly.