We impose a delivery limit of 2 hours of transcripts per day per user. If you order more than 2 hours of transcripts in a day then the deliveries are staggered such that you get around 2 hours of transcripts per day. For example, if you order 4 files of 1 hours each (approximately) then you’ll receive 2 files each day, for the next 2 days. Similarly if you order 4 files of 1:30 hours each, then we’ll deliver the first file the next day, the next two files the day after and the last one the third day.
We are very flexible with the delivery limit and we can deliver more if required. The delivery limit is mostly a preventive measure which enables us to serve all our customers equitably. Our capacity is limited by amount of hours we can proofread each day. Proofreading is the penultimate step in our transcription process where one person goes through the complete file and corrects all inconsistencies.
However have the ability to increase our capacity on demand. Our proofreaders are drawn from the pool of our certified transcribers. Since we have a large pool, we can hire easily and/or increase the quota of our current proofreaders. We just have to be informed in advance so that we can arrange it. We do not charge extra for a higher delivery limit. The rates and quality remain the same.
We have designed our transcription system to be scalable. If you are in need of a quick turnaround for a bulk order, without any compromise on the quality, then our transcription service is the right choice for you.