Four Step Versus Two Step Process

4 stepIn today’s world we need to be fit to survive in cut throat competition. Every one tends to provide services which make them stand out in this competitive environment. You may land to different companies for your transcription needs who offer you a plethora of services in a flashy way. The key factor that makes Scribie different and much ahead of its competitors is the efficient four step process which has been tuned for best performance. While others similar services follow a two step process, we follow a unique four step process for transcription. Each step adds an additional layer on quality assurance and thus ensures the delivery of best quality files and 100% satisfaction to our customers every time.

4-step Process

  • Each file is split into smaller parts and each part is first transcribed and then reviewed by certified transcribers/reviewers simultaneously. The benefit of getting the file transcribed and reviewed by different people are:
    • Accuracy: As the saying goes “Many Eyeballs and Ears Makes All Errors Shallow”.
    • Confidentiality: No transcriber gets to know the entire content of file so it is very safe and secure with us.
    • Faster: Since files are worked on simultaneously it gets completed faster as compared to one person working on it and we get more time correct all the errors.
  • Different people working on a file might introduce inconsistencies, which is why we have the next step. The different part files are first collated. The complete file is then proofread and checked for any inconsistencies and contextual errors, by the in-house proofreaders.
  • The in-house quality analysts, who are the best in the industry, then check the accuracy level of the file. The delivery is done only if it meets our standard of 98% accuracy. If not, then the file is again sent back for proofreading. This continues till it reaches our quality standard.
  • At every step our certified freelancers and the in-house QA team are trained to research on topics or acronyms and fix contextual errors if any.

At Scribie, our customers like us for the way we connect with them and we stand by what we say and promise. The types of service we render to our clients make us different from all as we value our esteemed customers and our promises. We are known for the services and our experience over time.

Please send a mail to support@scribie.com or you can chat with us directly if you have any further queries

Distinctive Features of Scribie’s Audio Transcription Service

Audio Transcription Service
Audio Transcription Service

“Scribie is one of the best ways to get audio transcription”.

These days we have unlimited options available in the marketplace for every need and want of ours. Audio transcription is no different. We have many audio transcription services out there who promise us a bag of good things but deliver none. In this scenario where every single detail of conversation is of utmost importance, we need to be extra cautious of what is promised versus what is delivered.

How Scribie is providing a unique experience.

  • We provide hassle free and easy to use services for our clients.
  • We offer free re-review if you are not satisfied with the quality of files delivered.
  • We have various turnaround option at different rates, from flex 5 (3 -5 days) to 1 Day (24 hours) and Express (8-12 hours) you can choose whichever suits you the best.
  • Our process is a four step process transcription, review, proofreading, and quality check. We guarantee 99% accuracy.
  • We ensure that a number of people collaboratively work on each file, which results in a higher quality transcript. Everyone works as a team at Scribie.
  • We ensure the accuracy and effort to be the same regardless of the size of the file. Even the shortest file is worked upon by more than three people.
  • We have set of protocols to follow which delivers consistent and certified results.
  • Want to track the progress? We have a WIP (Work in progress) system set up to give you a real-time progress update for all of your transcripts.
  • Integrated Editor, helps you check the quality of delivered files and you can even go ahead and make corrections or fill in the blanks.
  • We will send email notification in case of delay. We keep our clients informed about the entire process.
  • We have recently launched teleconferencing and phone call recording service integrated with transcription service. So if you want to record a phone call or conference call and then order for transcripts then just book a call with us and the recording and order for transcription will happen automatically.

Please send us a mail at support@scribie.com or you can chat with us directly.