How to Use Scribie Conferencing Solution to Record and Transcribe WebEx Conference Calls

Some of you out there may utilize conference calls for work, business, or school. Depending on which program and company you use, it can be a little time consuming to record the calls, convert them into a format that is compatible for transcription and then upload them to be transcribed. That’s true with WebEx as well. If you have used WebEx, you will know that they use their own proprietary format to save calls, which you then have to download, convert and upload once again for transcription. In this busy and fast-paced world we live in, that’s just too much time and work for you to get the things done in the time you need it done.communication-1158623_640

Did you know that with Scribie, you can easily record and transcribe your conference calls, while still using WebEx? Scribie provides a solution for one on one calls that will automatically record the call for you and order the transcription of the call once that call is complete.

Once you have booked a conference call with WebEx, you will have a conference call number and PIN. You can now log-in or sign up with Scribie to get started. Once you’ve signed in, you’ll locate the Calls tab and click on One-on-One Call on the right hand side. This will pull up a prompt for you to enter Participant 1 and 2.1
NOTE: It’s important that YOU are listed as Participant 1 and the WebEx conference call number is Participant 2.

Now, just click Start Call.

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Scribie will now call YOUR number first and then the WebEx conference call number, where you will be prompted for to enter WebEx conference call PIN. Once this is complete, you’ll be connected to the conference call. Recording starts automatically and once the call is complete, your call will be sent for transcription.

With Scribie, your conference call transcription just got a whole lot easier. Now if only you knew what to do with that extra time…

Default Format That Scribie Offers For Transcription

Know what’s the first thing that chases potential clients away in the online world? UI complexity. Why? Because things online are supposed to make life easier. Plus, no one has the time or the energy to spend in figuring out how a convoluted system works. The result? They switch to a better, easier website. We, at Scribie understand it too well. And we know how important it is to make the whole process simple for our customers. That is why we use the default format while transcribing all the files that you upload on our website.

But wait, what’s the default format? Nothing too complicated, I promise. Here’s a quick look at what you can expect out of this format.

default transcript format

Speaker Tracking: In case there are a number of speakers in your audio file, we will identify each one. If the audio identifies each speaker by his/ her name, our transcription will do that too. But what if it doesn’t? Don’t worry. We make a good use of our ears and distinguish each speaker as Speaker 1, Speaker 2, and so on according to the order of their ‘appearance’ in the audio. And what happens when there is only one speaker? Say, if the audio file is a monologue? No problem. We use the name of the speaker (if that’s available) or identify the person as Speaker 1 throughout the transcription. If it sounds too complicated, check out one of our sample files available on the website.

To enhance the ease of understanding, we begin a new paragraph with every change of speaker or every three minutes, whichever is earlier. You even have the option to name the speakers in the audio file while placing an order. You can change it later on, even after the transcription, with the help of our Integrated Editor.

Timestamps: Timestamps, also known as time coding, is yet another feature that we offer as a default. This means, we put the running time of the audio file at which a particular speaker begins talking. You can expect an accuracy of +/- 1 second for timestamps. We also add the running time at the beginning of each new paragraph.

Non-strict verbatim: Our transcription follows the non-verbatim format as a default. This means the ‘fillers’ such ‘ummm’, ‘uh-huh’, and the likes are omitted from the transcribed file unless such words are indispensable. However, if you want a strict verbatim format, you can specify that too while placing the order.

You can trust our default format for an impeccable transcribed file turned around within the specified deadline. However, if you want to modify the requirements, you can do that too. Upload your files now and let our superb team of transcriptionists work their magic.

Why Do We Still Need Humans For Transcribing Speech

siri errorsSo, how is Siri doing on your iPhone. Would you happily replace her with your secretary?

Personally, I won’t, because there are just too many ‘misses’ and ‘trouble spots’ that I wouldn’t want in my business.

The case is almost the same when you count upon software to transcribe your audio files instead of their ‘time-consuming’ human counterparts. Unfortunately, despite several attempts, science has not yet come up with a software solution that would act like Aladdin’s magic lamp. And from what it seems, the genie isn’t coming out any time soon. Why? The reasons are many.

The English language can be very tricky and hence very difficult to master especially when the learner in question is a transcription-software. Homophones pose a problem that most software find impossible to overcome. For instance, will it be sale or sail, no or know, fair, or fare? The list continues. Unlike us humans who are blest with critical analyzing skills, software cannot comprehend the difference. Plus, making these finer differentiations may be very difficult without a context, which might not appear until further into the conversation.
The problem aggravates when the software needs to transcribe an interview or a dialogue involving many speakers. It is easy to guess why. Each of us has a unique style of speaking. This speech distinction becomes far complex as this personal style of speaking is influenced and shaped heavily by our geographical location, our culture, and our upbringing, to name a few. It is impossible to ‘teach’ so accurate a speech recognition to any software.

Audio quality is yet another issue. And a very important one. Any speech recognition and transcription software would need a clear piece of audio. Anyone in the transcription business would know that an impeccable audio file is a rare phenomenon.

Talking about the accuracy rate of a human transcriptionist versus a software-driven one, Xuedong Huang, a senior scientist at Microsoft says, “If you have people transcribe conversational speech over the telephone, the error rate is around 4 percent. If you put all the systems together—IBM and Google and Microsoft and all the best combined—amazingly the error rate will be around 8 percent.”

Now the real question is, would you settle for something that is twice as bad as humans? We know the answer. That is why we offer transcription service that is among the best in the industry. Start uploading your files now!

How to Know You Have Chosen the Best Online Transcription Service

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Don’t Take Chances On Transcription

There are many ways to hire a good online transcription service provider. Taking a chance on one should not be one of them. This is because of the nature of work that is involved. The files to be transcribed are often crucial information that has an important role to play in terms of research, business, and more.

So, how do you know that you have found the best online transcription service provider? There are some sure-shot ways to know.

Top Transcription Must-Haves

1. User-friendly interface

A clean and easy-to-navigate website is a pre-requisite. You should be able to move between the pages, check out the services that the company offers and place your order without much hassle. A clean website is a basic element any good service provider should have. It is also important because it gives you an idea of how serious the company is about their job. Most organizations know that a website is the first impression that they have on a prospective client’s mind. If they are not careful about doing their best in this area, chances are they won’t be mindful of doing a flawless job for you as well.

Clean UI

2. Secure and trusted payment

Scribie_PricingWhen you are placing an order online, you need to provide the details of your credit or debit card information. Needless to say that you should feel comfortable doing so. A trustworthy service provider will always be careful to make its website safe and secure. You should also be able to see all pricing details before you place any order. At Scribie, we provide a very detailed break-up of the rates and the pricing options so that there are no surprises later on and you have a very clear idea of the service you want to avail.
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3. Relevant review tools

Wouldn’t it be great if you could check the progress of your transcription and ensure that it meets great quality standards? Nobody wants to feel as if the uploaded file has been sucked into a nameless black hole so that all you can do is wait eagerly until the final transcribed file arrives. We at Scribie understand that too well. That is why we offer the unique Integrated Editor (pictured below.) Our clients can use the various tools of this free editor to check the quality of the transcription whenever they want.

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4. Free Re-reviews

A good transcription service provider will always have enough room to accommodate your suggestions. In other words, you re-reviewshould be able to ask for a re-review if you find the final transcribed file is lacking in quality. We at Scribie offer you one free re-review if you are not happy with the final file. You can also offer inputs and suggestions while asking for this re-review, which we will try our best to incorporate during the proofreading phase.

 

5. Testimonials and reviews

Client testimonials are one of the best parameters by which you can judge a company. Look for online reviews before you make up your mind. You can find the ones about us on Scribie’s homepage itself.

Scribie_Testimonials

 

A good transcription service is an important first step that can have a far-reaching impact on your business. We at Scribie assure you of quality transcription delivered within the deadline. Start uploading your files now.

 

Conference Call Transcription

conference call transcriptionAs business working professionals and business owners, having your company run smoothly and efficiently is top priority. The less you have to be concerned about, the more you can focus on providing customers with the best service possible. Every now and then, it may be important to get together as a team, get in contact with board members or customers. That is where conference call recording and transcription come in to play a major and vital role.

Conference call recording can be of great use to businesses. Whether it’s to make sure that customers are receiving the best service possible or to make sure that your employees have up-to-date information, conference call recording and transcription is important to companies. In regards to having records of board meetings, current status meetings, or making important decisions in regards to the company, businesses can use the transcription notes for permanent records.

One benefit of utilizing conference call recording is that you can capture the moment and use it later for transcription reasons. It helps to ensure that everything said is recorded and can later be put into word form for future use in the company.

By having a record of the meeting, those who may not have been present can go back over the transcription notes and get all the information as if they had been there. Even if people were on the call, if they missed something or can’t remember how something was said during the call, having a transcription file is an easy access way to review. They can also search the documents easily for certain words or sections by using keywords.

Another benefit of conference call transcription is saving time and money and the ease of use. Not only can everyone on the team be on the same page, but it can prevent any future disagreements or conflicts. It’ll be easy enough for everyone involved to access the file.

For your conference call transcription, you want to ensure that the audio quality of the recording is of the highest quality. Not only does this provide good quality for your business for any future needs, but also for the person who has to transcribe the call. It may be necessary to look at an outside company, like a transcription service, for one or both of those needs.

Scribie offers conference call recording at reasonable rates. For only $0.03 a minute, per caller for the call, you can have your conference call recorded for free in the form of an MP3 file. In addition, all calls are recorded and transcribed automatically; you just pay for the transcription at the regular rate.
There’s no need to worry about your future meetings or calls. Keep record of all your information in one place with the convenience of conference call recording and transcribing and remember Scribie for your recording and transcription needs.

Book a call now with Scribie and get the transcripts with just one click or just upload your file for transcription.

 

Affordable Transcription Service

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How to find affordable transcription services

High quality and low cost don’t always go hand in hand. The rule is hardly different when you are looking for a transcription company. However, if you are working within a limited budget, you cannot overlook the cost factor. Since transcription is a high accuracy requirement, quality is of utmost importance too. Thankfully, not all affordable services raise a red flag. Companies like Scribie have consistently delivered superior quality transcription service at an affordable cost. Since students make up a huge part of Scribie’s transcription customer base, marrying quality with cost has become the norm with us. When you are looking for a cost-effective transcription service, look for the following few things:

Know the specific transcription service provided by a company

The first step is understanding the kind of files that you would want to get transcribed, and then choosing the transcription service accordingly. If you are looking for medical transcription, you should look for a company that specializes in it.  Scribie, for instance, offers excellent service when it comes to transcribing research, interviews, and conversations that involve more than one speaker and a variety of accents.

Look for rating and reviews

A quick online research will reveal the company’s reputation. Often the company website will give you a good deal of customer feedback. Including case studies in the website is also very common. Scribie’s website lists a number of satisfied customers who have used the company’s service.

Accuracy

Affordable cost does not mean cheap quality. Check for companies that have a record of delivering high-quality content. At Scribie we have a strict policy to maintain 98% accuracy. No file is delivered until this level is achieved. We also follow a 4-step process that ensures maximum transcription accuracy.

Flexibility

A good transcription service provider will let you review the files and will accommodate your inputs. Even if you are opting for an affordable service, this is a crucial aspect to consider so that you are not stuck with a file that’s of no use. With Scribie, you can check the work-in-progress any time. You can even request re-reviews if you are not satisfied with the quality.

Confidentiality

Confidentiality is also crucial when choosing a transcription service company because an audio often includes sensitive data. We at Scribie understand this too well. All our transcribers abide by a strict NDA policy. Unlike many other affordable service providers we also have an efficient customer care service that can provide support 24/7. For greater convenience, you can use Scribie for teleconferencing recording service along with audio transcription.

Start uploading your files and enjoy superior service with just a click!

Educational Transcription Service

educational transcriptionWhen you think of transcription services, who typically comes to mind as using their services? Doctors, assistants, researchers, but what about students? As a student, you may need to have lectures, notes, academic or research interviews, meetings, speeches, dissertations and a list of other things that need to be transcribed.

Students who are working on dissertations spend hours gathering information, working on interviews, doing research and jotting down their own thoughts. That’s a lot of your time and effort put in over the course of the year and now it comes down to one dissertation.

Add in the varying ways and formats you may have your interviews and research and all of a sudden, the thought of putting it all into an understandable and useable format can be daunting. You’ve put hundreds of hours of work in and now you need to understand all of those interviews.

Imagine writing your dissertation and you remember something that an individual or yourself said that you want to put in your dissertation, but you can’t remember exactly what was said or where in all of your hours of notes it could be located. It could take a while just to find that information if you had to transcribe it all by yourself.

Why spend so much time trying to interpret your research and interview transcription when you could outsource it to a transcription service? Time you could be using studying, putting in finishing touches or even just taking a much needed and well deserved break!

By using a transcription service, you can have your dissertation notes and interviews in a format of your choosing with a quick turnaround. When you use Scribie’s transcription service, you get multiple and accented speakers included in our already low price. Plus, when you upload more than 20 hours, you get a 10% discount on your order. Perfect for students who are low on funds, but have a lot of data that needs to be sifted through.

With Scribie, you can keep tracker of speakers and utilise our one-of-a-kind Integrated Editor, just to name a few. Scribie lets you choose your turnaround time, your price and with 98% accuracy guarantee, you know that all of your treasured and valuable data is in safe hands. Consider using Scribie’s transcription service for your dissertation needs or any of your student needs and spend the time where it really matters.

Start uploading you files now and order!

Three Things To Look For In a Transcription Service Provider For Research

Market research has rightly evolved as an integral part of business strategy. Its scientific approach in understanding the volatile nature of the market is an attempt by companies to get some direction. Apart from gathering and analyzing information, market research also attempts to shed some light on the customer personality, spending habit, and location.

market researchNeedless to say that accuracy is key for market research to have any value. And that is also one of the first things that you should look for in a transcription company that you hire for transcribing your research material. What should be the other pointers? Read on to find out.

Timeliness: Respecting deadlines is important, no matter what you do. It might become crucial for things that are deadline-driven. Apparently, the process of market research is a long one and it might seem that fast turnaround of transcription is not super-important. But you may be mistaken. Depending upon the stage of the research a fast transcription might be indispensable. For instance, if a particular product is near completion, the business might want to get the market research result in real time rather than wait for weeks for the final report. In such challenging situation, time is of utmost importance.

Quality: This goes hand in hand with accuracy. Look for a transcription service that offers quality check at every step. At Scribie, we do. It is also important that the transcribers have a keen ear that is able to distinguish the voices of various speakers, especially in group interviews, and understand the different accents. Sometimes, quality of the conference calls becomes a challenging issue. Poor quality calls can have serious impact on the final transcription. At Scribie, we provide teleconferencing and phone call recording facility along with transcription service. All you need to do is book a call. No more uploading files and sending it for transcription. All these will be done automatically.

Confidentiality: Market research often involves sensitive data, information that you cannot afford to lose or share. Your transcription service provider must respect that. At Scribie, we have a strict confidentiality policy for all our services, so that our customers can count on us every time.

If you are looking for transcription for your market research, let us know. We have a user-friendly interface that makes it very easy to upload files and a responsive customer care service that is ready to help you 24×7.

Upload your files now!

Scribie Announces Partnership With Amolto Call Recorder

Scribie is proud to announce their partnership with Amolto Call Recorder for Skype. This partnership allows you to order transcriptions of the Skype calls directly from within the Amolto Call Recorder. Amolto Call Recorder provides you with software that makes it easy to record your Skype calls. When you start your Skype call, Amolto starts to record automatically. A simple and easy to use interface pops up on the screen. (It’s important to note that this is only available for Windows).

To utilise this new feature, register for a new Scribie account from the special partner page. You will get an API key which you need to copy in the Amolto Call Recorder options page.

 

 

Once you’ve done that, you can request new transcription directly from Amolto Call Recorder by opening the “Recording history” window.

 

Select the recording and click on the ‘Transcription menu’ to upload to Scribie.

 

You’ll be able to see the progress of your transcription in ‘Recording History’. Once the transcription is complete, you can choose any of the supported formats e.g.Microsoft Word (.doc), OpenDocument Text (.odt) and Adobe PDF (.pdf) and plain text (.txt), to download your file.

With this partnership both Amolto and Scribie intends to give their customers a seamless experience. There’s no need to download recordings or upload files in multiple places. The combined services of Scribie and Amolto brings you, the customer, the same service and accuracy you have been accustomed to with Scribie, plus the added benefit of convenience to get your Skype calls transcribed in one easy place. Consider your time yours once again.
If you’re ready to create your account, head on over to Scribie and if you already have an account, go download your copy of the Amolto Call Recorder now.

Interview Transcription

Interview TranscriptionPeople use transcription services for various reasons in their personal and business lives. For some of those people, they use them for their interviews. Whether you are a writer who is doing research for a book, a reporter or journalist working on a hot story, or a researcher gathering information for your study, the information gathered in your interviews are vital. That information is later used to write up your stories or reports and you want to ensure that you have all the necessary information.

One benefit of transcribing your interviews is sometimes it could be hard to hear what’s being said in the audio file, whether it’s you or someone else listening to the file. A transcription copy easily provides the necessary information needed. Another benefit is easy access to the information. With a digital copy of your interview, it’s easy to search for specific phrases or words discussed in your interview. A third benefit is saving time. Be honest, sometimes the simplest conversation transcript can take a long time to complete due to the accuracy being required.

Lastly, you may not have the tools at your disposal to accurately transcribe your interview. Depending on your location at the time, there could be background noise that needs to be filtered out in order to hear everything. Imagine your local Starbucks and all the coffeehouse noises that go on throughout the store. Another aspect is there could be more than one or two people speaking in the interview and you need to be able to accurately distinguish between the voices. Think of a focus group being interviewed and sometimes there may be people talking over each other trying to be heard. That’s where a professional transcription service can come in.

A good quality transcription of your interview can be hard to come by. You could do it yourself or have someone on your team do it, but having professionals take care of it for you not only saves you time, but provides you with satisfaction and peace of mind. You have the assurance that it’s been done right and that nothing has been missed.

Many companies out there offer you accuracy and are willing to transcribe audio with background noise and multiple speakers. The downside is that many of them charge extra for background noise and will charge you per speaker. With Scribie, you pay a flat rate for audio with background noise and multiple speakers. That’s right, Scribie won’t charge you more for an audio file that may be tougher than normal audio. Consider Scribie for all your interview transcription needs and have the peace of mind that you deserve. Start uploading your files now!