Easy Webex Transcription: Record & Document Your Teleconference with Scribie

Easy Webex Teleconference Transcription Service

Teams can be productive without having to be physically there.

However, are you documenting your important teleconferences?

Webex has been a key tool in the corporate setting. You use conference calls to stay in touch with remote colleagues, run workshops, or attend training events.

Teleconferences also allow you to connect with clients. You can easily hold sales meetings with potential overseas buyers or easily walk clients through solutions with consulting calls.

What happens after the conversation, though?

To get the most out of your events and meetings, you want to get transcripts out of your recordings.

Transcripts help you keep track of discussions and agreements made during the call. With a documented record of every word, you’ll have an accurate and precise reference point to look back on for future meetings. Plus, you can share the transcript with other team members who’ll be able to keep tabs on discussion points, gain insights behind decisions, and understand the next steps.

Sales and account management teams, for instance, can use a transcript for identifying members’ strengths and improvement areas when it comes to making clients happy. They can pinpoint what works and what doesn’t, and ultimately understand what it takes to close a deal.

Marketers and subject matter experts would also find teleconference transcripts incredibly useful. Workshop attendees would appreciate subtitles as they go through the recorded video afterward. For those who were unable to attend, marketers can offer the recorded transcript to go over the webinar’s content. Hosts can also use the transcript as speaker notes for future webinar sessions.

Alternative Ways to Generate Transcripts

If you’re exploring how to record Webex meetings, there are various ways to process and transcribe the increasing amount of video and audio data.

TIY or Transcribe-It-Yourself

First, you can do it manually yourself. It’s definitely tedious but not impossible to work through, especially for quick meetings. This, however, takes a lot of rewinding, slowing down audio, and close listening. Huge plus if you have a rapid-fire typing speed and can easily decode accents.

In any case, you have to review how to best spend your time and what it costs for you to get up to speed with this task.

Delegate to Team Members

Another option is to delegate the task of transcription to team members. This, however, can distract them from their current focus and more immediate tasks. Based on their strengths, their transcriptions might not be as accurate as you want.

Use Automated Transcription Tools

If you have zero bandwidth to manually transcribe, automated transcription tools are at your fingertips.

Important note: To use transcription services, you will have to convert your ARF file into a widely supported format like MP4, WMA or WAV.

Apps like these are fast and easy with a fair accuracy rate. Text is computer generated, using speech-to-text technology that ideally produces transcripts faster than the length of your audio. It could require some editing after, but still enables you to work faster.

You can try Scribie’s automated audio/video transcription here.

Just keep in mind that you will have to review any automatically generated transcript’s accuracy. For the best combination of cost, convenience, and accuracy, you can order transcripts that are manually written by our professionals at Scribie.

How to Skip the Webex ARF File

When it comes to transcribing Webex calls, you typically have to deal with ARF files.

If you’ve ever attempted to turn your recording to text, you might have stumbled upon Webex’s proprietary file format. Being exclusive to Webex, you’d find difficulties in terms of its closed nature and lack of portability.

It also involves hassles, like installing software to specifically handle this file format.

Converting an ARF file to a compatible format sounds foreign and a bit daunting. You’d rather just stick to familiar cross-platform file types such as MP4.

For clarity: ARF stands for advanced recording file. It is the default file extension format for Webex files. Within a .ARF, you have your recorded online meeting. This includes an index of the attendees and other details.

Other Webex files may come as a WRF. This is a local recording that’s made whenever the user directly records the meeting using Webex’s Record on My Computer option. ARF, on the other hand, are network-based recordings created by the meeting host using the Record on Server option

While ARF may come with advantages, its complications may hold you back from documenting your important teleconferences.

Fortunately, Scribie covers Webex transcription without having to work with ARF files.

By using our phone call service (no need to pay for the call), we’ll be able to record the phone calls and seamlessly deliver transcripts.

What’s great is that it also works for any teleconference with a dial-in number, including UberConference and Google Hangouts Meet.

The Best Way to Transcribe Your Webex Calls: Use Scribie’s Call Recording Feature

Scribie can handle your Webex recording and transcription in a single step. You can dial in directly on Scribie and we’ll record the video and turn it into text as well. Recording is free of charge. All you have to pay for is the call, with a flat rate of 3¢ per minute.

The recording is done on the server side and the audio data is captured directly off-the-wire. The recorded file sounds exactly as the actual call without any artifacts.

Here’s the very simple process:

Step 1: Go to Scribie’s One-on-one Call Service

Step 2: Fill in the required fields

Under Participant 1, add your number.

Add your Phone NumberUnder Participant 2, add your Webex dial-in number. If you’re using other teleconferencing solutions such as Google Hangouts Meet or UberConference, you can use their dial-in numbers too!

Add the Teleconference Dial-in Number

Step 3: Click “Start Call” to get Scribie’s service to call your phone number and the dial-in conference number.

From there, take the phone call as you normally would.Take the phone call as you normally wouldStep 4: Voila! Get the transcript in your inbox.

This easy method allows you to record and transcribe teleconferences without dealing with proprietary file types and extra software.

Over To You

Transcribing and recording Webex sessions can be cumbersome and time-consuming. Usually, you’ll have to record the calls, then convert them into a usable file format for transcription, and finally, upload them to be transcribed.

With Scribie, you can dial in directly and seamlessly get the transcript–all while still using Webex or any other teleconference service with a dial-in number. Transcription just got a whole lot easier.

Got a teleconference coming up? Take your call using Scribie with built-in recording and transcription.

Top Five Recording Apps For iPhone

Looking to record a conversation, interview or business discussion? Forget the age-old voice recorder; rather grab your iPhone. There are loads of cool apps that ensure clarity, so that the final recorded file is easy to understand and transcribe. Here are the industry toppers:

iphone recording app

Voice Recorder: Here is a really simple app that’s easy to understand and works great. What’s more, it also comes for free. It is also passcode protected, just in case you want to make sure your recordings are safe. The app is compatible with iOS 8. Use it to record and store unlimited number of recordings, add them to your favorite list for quick future reference, and for loop function.

Audio Recorder: While this app is also free and simple to use, it is definitely more versatile when compared to the Voice Recorder. Apart from recording your ‘piece’ you can email the file for easy sharing. The app also gives you the freedom to specify the format in which you would want to record or save the file.

Voice Record Pro: This free app takes the recording experience to a whole new level with its impressive import and export functionalities. You can easily access the Google Drive and Dropbox, among many others. What’s more, you could even post your recording as a movie clip on Facebook and YouTube. Cool, isn’t it? Apart from recording, you can attach notes and photos, and keep everything safe with the help of a passcode.

Super Notes: If you are ready to shell out a few dollars for a professional quality recording, here is the perfect app for you. Like most other apps in this category it offers superb recording features and clarity, and is cut out for any situation that you have in mind. What sets it apart is its ability to allow you to add notes and annotations to your recording while you are still at it.

Dictate + Connect (Dictamus): Compared to the other apps in this genre, this one is on the higher end of the price chart. But once you look at the features, you would know why. With this app on your side, you can actually forget all other recording devices. Apart from recording, you can even rewind and overwrite without hampering the audio quality. The app comes complete with instant dictation controls, barcode scanner, easy saving and sharing options, and more.

The world has moved light years ahead of traditional, run-of-the-mill voice recorders. However, before jumping on the digitised bandwagon you must ensure that the app you choose is of top quality. It is also indispensable if you are looking to transcribe the audio files. A good quality file does not only make the job of a transcriptionist easier, it also ensures that the transcription is error-free. That means less back and forth, less wastage of time, and optimum use of resources.

Got a file that you need transcribing? We can help. Contact us today for an accurate and affordable transcription service.

How to Use Scribie Conferencing Solution to Record and Transcribe WebEx Conference Calls

Some of you out there may utilize conference calls for work, business, or school. Depending on which program and company you use, it can be a little time consuming to record the calls, convert them into a format that is compatible for transcription and then upload them to be transcribed. That’s true with WebEx as well. If you have used WebEx, you will know that they use their own proprietary format to save calls, which you then have to download, convert and upload once again for transcription. In this busy and fast-paced world we live in, that’s just too much time and work for you to get the things done in the time you need it done.communication-1158623_640

Did you know that with Scribie, you can easily record and transcribe your conference calls, while still using WebEx? Scribie provides a solution for one on one calls that will automatically record the call for you and order the transcription of the call once that call is complete.

Once you have booked a conference call with WebEx, you will have a conference call number and PIN. You can now log-in or sign up with Scribie to get started. Once you’ve signed in, you’ll locate the Calls tab and click on One-on-One Call on the right hand side. This will pull up a prompt for you to enter Participant 1 and 2.1
NOTE: It’s important that YOU are listed as Participant 1 and the WebEx conference call number is Participant 2.

Now, just click Start Call.

2

Scribie will now call YOUR number first and then the WebEx conference call number, where you will be prompted for to enter WebEx conference call PIN. Once this is complete, you’ll be connected to the conference call. Recording starts automatically and once the call is complete, your call will be sent for transcription.

With Scribie, your conference call transcription just got a whole lot easier. Now if only you knew what to do with that extra time…

Why Do We Still Need Humans For Transcribing Speech

siri errorsSo, how is Siri doing on your iPhone. Would you happily replace her with your secretary?

Personally, I won’t, because there are just too many ‘misses’ and ‘trouble spots’ that I wouldn’t want in my business.

The case is almost the same when you count upon software to transcribe your audio files instead of their ‘time-consuming’ human counterparts. Unfortunately, despite several attempts, science has not yet come up with a software solution that would act like Aladdin’s magic lamp. And from what it seems, the genie isn’t coming out any time soon. Why? The reasons are many.

The English language can be very tricky and hence very difficult to master especially when the learner in question is a transcription-software. Homophones pose a problem that most software find impossible to overcome. For instance, will it be sale or sail, no or know, fair, or fare? The list continues. Unlike us humans who are blest with critical analyzing skills, software cannot comprehend the difference. Plus, making these finer differentiations may be very difficult without a context, which might not appear until further into the conversation.
The problem aggravates when the software needs to transcribe an interview or a dialogue involving many speakers. It is easy to guess why. Each of us has a unique style of speaking. This speech distinction becomes far complex as this personal style of speaking is influenced and shaped heavily by our geographical location, our culture, and our upbringing, to name a few. It is impossible to ‘teach’ so accurate a speech recognition to any software.

Audio quality is yet another issue. And a very important one. Any speech recognition and transcription software would need a clear piece of audio. Anyone in the transcription business would know that an impeccable audio file is a rare phenomenon.

Talking about the accuracy rate of a human transcriptionist versus a software-driven one, Xuedong Huang, a senior scientist at Microsoft says, “If you have people transcribe conversational speech over the telephone, the error rate is around 4 percent. If you put all the systems together—IBM and Google and Microsoft and all the best combined—amazingly the error rate will be around 8 percent.”

Now the real question is, would you settle for something that is twice as bad as humans? We know the answer. That is why we offer transcription service that is among the best in the industry. Start uploading your files now!

How To Record Good Quality Audio To Ensure Accurate Transcripts

RodeRec_main_640Nobody wants the words ‘inaudible’ interspersing the final transcribed script. Unfortunately, you will get a lot of it if the audio quality is not good enough. The good news is, this is easily preventable if you can ensure a good quality audio file. How? That’s pretty simple too! The first step is to have the desired result in mind and work towards it. The rest will follow. Here are some quick tips to help you on your way:

Face to face interview

While virtual calls are fast routing out this system from the good old world, by no chance is a face to face recording extinct. Here are a few things you need to keep in mind the next time you go for it:

Take care of the background noise: Yes, complete soundproofing is not possible. However, keep the background noise to the minimum. This includes anything from a noisy air conditioner to a creaky chair. Even your location matters. For instance, is there a school or a playground just beside your recording room? In short, you need to take a complete stock of the situation before you begin.

Prepare the participants: One of the best ideas is to let the participants know what is expected. Tell them to speak slowly but clearly. Ask them to refrain from shuffling papers or talking among themselves. If someone starts coughing, sneezing or laughing, ask the others to wait for it to pass. Introduce each participant at the beginning of the interview.

Look where you place the microphone: If your interview involves many people, place the microphone at equal distant from all of them. Moving it around is not a good idea as it will introduce a deafening sound, which will drown your words. Choose an external recorder over a built-in option for better sound quality. Using a limiter-equipped recorder is a good idea. It limits the level at which a sound is recorded. This means, any sudden outburst, such as laughter or a loud horn, won’t be recorded.

Virtual interview

Recording a conversation over the phone or a computer is all the rage now, and for obvious reasons. In order to make the most of the flexibility that this arrangement provides, you need to ensure that the quality of the recording is top-class. The basic things such as a quiet environment and clear voice are mandatory here as well. Here are the added ones:

Use your smartphone: A smartphone’s in-built recorder is generally of a good quality and works great. You can even count upon the various free and paid recording apps for the purpose. However, some apps work in specific geographical locations only. Make sure your area is covered by the app, before you plan to use it.

External Recorder: If recording is done through external recorder for a call through computer, then ensure the computer speakers are of best quality as well as the sensitivity of the recorder is good since recorder usually catches 2-3 notches lower than what we can actually hear during calls.

Use Skype: Opting for Skype is a good choice. Pair it up with a high-performing microphone and you will get a recording that’s almost as good as a studio.

Third party conference call: There are many third party con-call services that you can utilize to record the call. You can use Scribie’s teleconferencing option for a great quality audio file that will be automatically recorded and transcribed

Contact Scribie today for the best quality audio transcription. Upload your file here.

Scribie Announces Partnership With Amolto Call Recorder

Scribie is proud to announce their partnership with Amolto Call Recorder for Skype. This partnership allows you to order transcriptions of the Skype calls directly from within the Amolto Call Recorder. Amolto Call Recorder provides you with software that makes it easy to record your Skype calls. When you start your Skype call, Amolto starts to record automatically. A simple and easy to use interface pops up on the screen. (It’s important to note that this is only available for Windows).

To utilise this new feature, register for a new Scribie account from the special partner page. You will get an API key which you need to copy in the Amolto Call Recorder options page.

 

 

Once you’ve done that, you can request new transcription directly from Amolto Call Recorder by opening the “Recording history” window.

 

Select the recording and click on the ‘Transcription menu’ to upload to Scribie.

 

You’ll be able to see the progress of your transcription in ‘Recording History’. Once the transcription is complete, you can choose any of the supported formats e.g.Microsoft Word (.doc), OpenDocument Text (.odt) and Adobe PDF (.pdf) and plain text (.txt), to download your file.

With this partnership both Amolto and Scribie intends to give their customers a seamless experience. There’s no need to download recordings or upload files in multiple places. The combined services of Scribie and Amolto brings you, the customer, the same service and accuracy you have been accustomed to with Scribie, plus the added benefit of convenience to get your Skype calls transcribed in one easy place. Consider your time yours once again.
If you’re ready to create your account, head on over to Scribie and if you already have an account, go download your copy of the Amolto Call Recorder now.