Category: Teleconferencing Service

How to Use Scribie Conferencing Solution to Record and Transcribe WebEx Conference Calls

Becca Thomas1 Comment

Some of you out there may utilize conference calls for work, business, or school. Depending on which program and company you use, it can be a little time consuming to record the calls, convert them into a format that is compatible for transcription and then upload them to be transcribed. That’s true with WebEx as well. If you have used WebEx, you will know that they use their own proprietary format to save calls, which you then have to download, convert and upload once again for transcription. In this busy and fast-paced world we live in, that’s just too much time and work for you to get the things done in the time you need it done.communication-1158623_640

Did you know that with Scribie, you can easily record and transcribe your conference calls, while still using WebEx? Scribie provides a solution for one on one calls that will automatically record the call for you and order the transcription of the call once that call is complete.

Once you have booked a conference call with WebEx, you will have a conference call number and PIN. You can now log-in or sign up with Scribie to get started. Once you’ve signed in, you’ll locate the Calls tab and click on One-on-One Call on the right hand side. This will pull up a prompt for you to enter Participant 1 and 2.1
NOTE: It’s important that YOU are listed as Participant 1 and the WebEx conference call number is Participant 2.

Now, just click Start Call.

2

Scribie will now call YOUR number first and then the WebEx conference call number, where you will be prompted for to enter WebEx conference call PIN. Once this is complete, you’ll be connected to the conference call. Recording starts automatically and once the call is complete, your call will be sent for transcription.

With Scribie, your conference call transcription just got a whole lot easier. Now if only you knew what to do with that extra time…

How To Record Good Quality Audio To Ensure Accurate Transcripts

Yukti Yatish2 Comments

RodeRec_main_640Nobody wants the words ‘inaudible’ interspersing the final transcribed script. Unfortunately, you will get a lot of it if the audio quality is not good enough. The good news is, this is easily preventable if you can ensure a good quality audio file. How? That’s pretty simple too! The first step is to have the desired result in mind and work towards it. The rest will follow. Here are some quick tips to help you on your way:

Face to face interview

While virtual calls are fast routing out this system from the good old world, by no chance is a face to face recording extinct. Here are a few things you need to keep in mind the next time you go for it:

Take care of the background noise: Yes, complete soundproofing is not possible. However, keep the background noise to the minimum. This includes anything from a noisy air conditioner to a creaky chair. Even your location matters. For instance, is there a school or a playground just beside your recording room? In short, you need to take a complete stock of the situation before you begin.

Prepare the participants: One of the best ideas is to let the participants know what is expected. Tell them to speak slowly but clearly. Ask them to refrain from shuffling papers or talking among themselves. If someone starts coughing, sneezing or laughing, ask the others to wait for it to pass. Introduce each participant at the beginning of the interview.

Look where you place the microphone: If your interview involves many people, place the microphone at equal distant from all of them. Moving it around is not a good idea as it will introduce a deafening sound, which will drown your words. Choose an external recorder over a built-in option for better sound quality. Using a limiter-equipped recorder is a good idea. It limits the level at which a sound is recorded. This means, any sudden outburst, such as laughter or a loud horn, won’t be recorded.

Virtual interview

Recording a conversation over the phone or a computer is all the rage now, and for obvious reasons. In order to make the most of the flexibility that this arrangement provides, you need to ensure that the quality of the recording is top-class. The basic things such as a quiet environment and clear voice are mandatory here as well. Here are the added ones:

Use your smartphone: A smartphone’s in-built recorder is generally of a good quality and works great. You can even count upon the various free and paid recording apps for the purpose. However, some apps work in specific geographical locations only. Make sure your area is covered by the app, before you plan to use it.

External Recorder: If recording is done through external recorder for a call through computer, then ensure the computer speakers are of best quality as well as the sensitivity of the recorder is good since recorder usually catches 2-3 notches lower than what we can actually hear during calls.

Use Skype: Opting for Skype is a good choice. Pair it up with a high-performing microphone and you will get a recording that’s almost as good as a studio.

Third party conference call: There are many third party con-call services that you can utilize to record the call. You can use Scribie’s teleconferencing option for a great quality audio file that will be automatically recorded and transcribed

Contact Scribie today for the best quality audio transcription. Upload your file here.

Conference Call Transcription

Yukti YatishLeave a comment

conference call transcriptionAs business working professionals and business owners, having your company run smoothly and efficiently is top priority. The less you have to be concerned about, the more you can focus on providing customers with the best service possible. Every now and then, it may be important to get together as a team, get in contact with board members or customers. That is where conference call recording and transcription come in to play a major and vital role.

Conference call recording can be of great use to businesses. Whether it’s to make sure that customers are receiving the best service possible or to make sure that your employees have up-to-date information, conference call recording and transcription is important to companies. In regards to having records of board meetings, current status meetings, or making important decisions in regards to the company, businesses can use the transcription notes for permanent records.

One benefit of utilizing conference call recording is that you can capture the moment and use it later for transcription reasons. It helps to ensure that everything said is recorded and can later be put into word form for future use in the company.

By having a record of the meeting, those who may not have been present can go back over the transcription notes and get all the information as if they had been there. Even if people were on the call, if they missed something or can’t remember how something was said during the call, having a transcription file is an easy access way to review. They can also search the documents easily for certain words or sections by using keywords.

Another benefit of conference call transcription is saving time and money and the ease of use. Not only can everyone on the team be on the same page, but it can prevent any future disagreements or conflicts. It’ll be easy enough for everyone involved to access the file.

For your conference call transcription, you want to ensure that the audio quality of the recording is of the highest quality. Not only does this provide good quality for your business for any future needs, but also for the person who has to transcribe the call. It may be necessary to look at an outside company, like a transcription service, for one or both of those needs.

Scribie offers conference call recording at reasonable rates. For only $0.03 a minute, per caller for the call, you can have your conference call recorded for free in the form of an MP3 file. In addition, all calls are recorded and transcribed automatically; you just pay for the transcription at the regular rate.
There’s no need to worry about your future meetings or calls. Keep record of all your information in one place with the convenience of conference call recording and transcribing and remember Scribie for your recording and transcription needs.

Book a call now with Scribie and get the transcripts with just one click or just upload your file for transcription.

 

Affordable Transcription Service

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Typing Keyboard Scribie

How to find affordable transcription services

High quality and low cost don’t always go hand in hand. The rule is hardly different when you are looking for a transcription company. However, if you are working within a limited budget, you cannot overlook the cost factor. Since transcription is a high accuracy requirement, quality is of utmost importance too. Thankfully, not all affordable services raise a red flag. Companies like Scribie have consistently delivered superior quality transcription service at an affordable cost. Since students make up a huge part of Scribie’s transcription customer base, marrying quality with cost has become the norm with us. When you are looking for a cost-effective transcription service, look for the following few things:

Know the specific transcription service provided by a company

The first step is understanding the kind of files that you would want to get transcribed, and then choosing the transcription service accordingly. If you are looking for medical transcription, you should look for a company that specializes in it.  Scribie, for instance, offers excellent service when it comes to transcribing research, interviews, and conversations that involve more than one speaker and a variety of accents.

Look for rating and reviews

A quick online research will reveal the company’s reputation. Often the company website will give you a good deal of customer feedback. Including case studies in the website is also very common. Scribie’s website lists a number of satisfied customers who have used the company’s service.

Accuracy

Affordable cost does not mean cheap quality. Check for companies that have a record of delivering high-quality content. At Scribie we have a strict policy to maintain 98% accuracy. No file is delivered until this level is achieved. We also follow a 4-step process that ensures maximum transcription accuracy.

Flexibility

A good transcription service provider will let you review the files and will accommodate your inputs. Even if you are opting for an affordable service, this is a crucial aspect to consider so that you are not stuck with a file that’s of no use. With Scribie, you can check the work-in-progress any time. You can even request re-reviews if you are not satisfied with the quality.

Confidentiality

Confidentiality is also crucial when choosing a transcription service company because an audio often includes sensitive data. We at Scribie understand this too well. All our transcribers abide by a strict NDA policy. Unlike many other affordable service providers we also have an efficient customer care service that can provide support 24/7. For greater convenience, you can use Scribie for teleconferencing recording service along with audio transcription.

Start uploading your files and enjoy superior service with just a click!

Three Things To Look For In a Transcription Service Provider For Research

Yukti Yatish1 Comment

Market research has rightly evolved as an integral part of business strategy. Its scientific approach in understanding the volatile nature of the market is an attempt by companies to get some direction. Apart from gathering and analyzing information, market research also attempts to shed some light on the customer personality, spending habit, and location.

market researchNeedless to say that accuracy is key for market research to have any value. And that is also one of the first things that you should look for in a transcription company that you hire for transcribing your research material. What should be the other pointers? Read on to find out.

Timeliness: Respecting deadlines is important, no matter what you do. It might become crucial for things that are deadline-driven. Apparently, the process of market research is a long one and it might seem that fast turnaround of transcription is not super-important. But you may be mistaken. Depending upon the stage of the research a fast transcription might be indispensable. For instance, if a particular product is near completion, the business might want to get the market research result in real time rather than wait for weeks for the final report. In such challenging situation, time is of utmost importance.

Quality: This goes hand in hand with accuracy. Look for a transcription service that offers quality check at every step. At Scribie, we do. It is also important that the transcribers have a keen ear that is able to distinguish the voices of various speakers, especially in group interviews, and understand the different accents. Sometimes, quality of the conference calls becomes a challenging issue. Poor quality calls can have serious impact on the final transcription. At Scribie, we provide teleconferencing and phone call recording facility along with transcription service. All you need to do is book a call. No more uploading files and sending it for transcription. All these will be done automatically.

Confidentiality: Market research often involves sensitive data, information that you cannot afford to lose or share. Your transcription service provider must respect that. At Scribie, we have a strict confidentiality policy for all our services, so that our customers can count on us every time.

If you are looking for transcription for your market research, let us know. We have a user-friendly interface that makes it very easy to upload files and a responsive customer care service that is ready to help you 24×7.

Upload your files now!

How Businesses Can Leverage Scribie’s API To Provide Transcription Service To Their Users.

Yukti YatishLeave a comment

APIToday transcription has its own place in your business toolbox. Transcription services can take your business to a next level. It opens door for improvements and betterment for your business. The need of the hour is to provide these business a way to easily integrate their systems or website with the best quality transcription service. Scribie has enabled this by releasing its very own REST API. It provides easy integration and seamless user experience with least investment for the business. Some of the advantages of partnering and integrating Scribie’s API are. Continue reading “How Businesses Can Leverage Scribie’s API To Provide Transcription Service To Their Users.” →

What Is Trending In Audio Conferencing?

Yukti Yatish1 Comment

Audio-Conferencing2015 promises to be a year of audio conferencing as it is the best method of collaborating ahead of emails and voice calls. Audio conferencing is widely used by companies to connect with people who are at distant location. It’s a great tool for companies as it connects them to their offshore locations. It reduces cost with efficient connectivity.

Today audio conferencing has a partner named as transcription. Audio conferencing with transcription becomes a great tool for companies. Transcription gives you a report of what all has happened in conference. Audio conferencing is still the critical piece of communication even in age of web conferencing. Audio conferencing is incredibly easy to use, more accessible than video and cost-effective. And because it’s so convenient, conference calls enable faster collaboration, urgent decision-making and immediate problem-solving.

Trends in Audio Conferencing

Good audio quality

With passing time audio conferencing has evolved a lot. Companies who provide audio conferencing has good infrastructure and are technology enabled. Now lot of IT companies also has latest equipment to support conferences. It is possible to attain noise free recordings. Recording off-the-wire is a much better and safer way. It is done on the server side. The recorded file sounds exactly as the actual call without any artifacts. If the quality is not great you may end up with a distorted file. Getting the transcripts of such recording might be difficult. At Scribie, we provide such great offerings for our esteemed clients.

Going Digital

The world is going digital. People are digitally connected with each other. Audio conferencing and transcriptions both can be booked and ordered online. Conference call transcripts are vital for many companies who want to analyse every meeting.  People need quick and efficient conferencing with transcription services. Digital presence is must to survive in this cut throat competition. Service providers are making the entire process on web and access it online with payment options as well. Future is virtual and online.

International presence

Boundaries are not defined now. You sit across one corner and connect to another. This is why a lot of calls are from every corner of world. Every company wants to be global and this is why there is wide scope in audio conferencing. Audio conferencing with transcription offers great opportunity for top management to look out for flaws and improvise their system.

Integrated conferencing

Just audio conferencing might not do well, until integrated with additional services like transcription service. They can be marvellous for your business. Audio transcription is well integrated with use of internet where one can upload their audio or video conference and get the transcripts ready within turnaround time. Companies like Scribie have a separate team to review their transcripts to maintain accuracy of results.

Rich user experience

Customer is king for whom user experience matters the most. The kind of platform service provider use, for audio conferencing with the tools and infrastructure has to be latest and technology enabled. The interface should be interactive and easy to understand. With Scribie, you can get the the conference call set up, recorded and four stage transcription done all at flat prices. With digital age, customers expect a glitch free conferencing with easy subscription for additional services.

Please visit the link below for more details on our conference call solution integrated with transcription service.

https://scribie.com/conference/recording

Please send a mail at support@scribie.com or you can chat with us directly for any further queries.

Combined Conferencing And Transcription For Market Research Firms

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market research

Transcription for researching is what people are searching!!

Many renowned companies get into deep down market research before launching any product or service. Market research has become the most efficient tool to launch a product that gives you good return on investment. Many research companies are working day and night to get insights for soon to be launched products. Every minutest detail about consumer preferences is jotted down to get the most accurate findings and results. These consumer insights give product its dimensions and name. Every activity which is done from making till promoting that product i.e surveys on product, finding the need of product, feedback, focus group interviews, group discussions, personal interview of experts of industry is an important part of market research. In this crucial scenario transcription becomes most reliable resource.

How to make your market research more efficient by using conferencing combined with transcription service

Interviewing: A market researcher conducts a series of steps like conducting interviews and then they write a report on the conclusions based on the responses from interviews. In this interview transcription one needs to filter the valid responses as well. Many times the interviewee gives responses which are coveted so one needs to find the meaning and relate it to the topic. So market researching firms finds transcription services to fulfil such requirements.

Accuracy and Quality: Research reports have to be accurate and of high quality as such reports are the basis for conducting various activities related to product or service. At Scribie, we guarantee 98% accuracy and quality as our entire transcription process gets quality checked at every step.

Turnaround Time: Some interviews might need a quick turnaround while others may not be urgent. So just in time transcription service becomes inevitable. Provider should have options like express delivery or 30 days option from which they might save money.

Customer Support: Customer support is the most important aspect of every service delivery, what if anything goes wrong or is not according to SLA then companies look for customer support. Transcription service may have some issues so service provider should have a strong customer support.

Confidentiality: Marketing research contains a lot of confidential data which cannot be shared with everyone so trust is very important to earn when a company provides transcription services.

Integration of teleconferencing and transcription: Market research involves conducting surveys on product, finding need of product, feedback, focus group interviews, group discussions, personal interview of experts of industry. The conference or phone call recording solution is a basic requirement for each of these activity. To get high quality for these conference calls transcripts, it also requires an active listener and a good interpreter. We provide teleconferencing and phone call recording combined with transcription service so you don’t have to worry about recording the call, downloading the file and uploading it to transcription service provider and then ordering the transcripts. With just one click, you can book a call, record it and the order for transcription will be done automatically once the call ends.

Most importantly, if you use our service, then you can focus on your core area which is research and let us do the mundane job.

At Scribie, you will experience our expertise in market research transcription as we guarantee utmost accuracy and timely delivery. We are skilled in handling assignments such as questionnaires, focus group discussion, surveys, interviews, and group discussions that are used to achieve success in competitive marketing research. The teleconferencing service ensures good quality recording since it is off the wire recording which in turn helps to get highly accurate transcripts. We have in house editor and hire highly skilled professional to do transcription of the files. For security the file is bifurcated and allotted to different transcribers to make sure the data remains safe and confidential. We have a fair and transparent payment system. At Scribie, we do, what we promise to you, we earn trust with our flawless services. At last our action speaks louder than words.

For more details on conferencing service, please check the link below.

https://scribie.com/conference/recording

Please send us a mail at support@scribie.com for any queries or you can chat with us directly.

What Type Of Calls Should Businesses Record And Transcribe

Yukti YatishLeave a comment

Transcription is the need of the hour. It can be your leading edge over others. Every company is running on small change in their way of doing business. A small change can make a big difference. Transcribing important business calls will give you a plethora of advantage. Your next question would be what type of calls to transcribe and what advantages it would serve you with.

Let’s talk about Sales Pitch. Sales pitch call is a part of every business as you pitch in to clients and try to sell your product and service offerings. You may call numerous people or a few top notch potential clients. No matter what the number of call is, you want to recall your conversation with them to find what you have offered and what are they expecting from your company. Transcription can prove to be beneficial for your company as it has following advantages:-

  • Transcription will give you a brief report of entire conversation.
  • This report can also highlight the timing of next follow up call.
  • Pertinent details in reports including company name, prospect name and telephone number so you can simply click through to make the call again
  • You can check the quality of conversation and improvise later.
  • This report will give you insights about client’s requirement; can help you in taking futuristic decisions.

Next in the list is Board Meeting. Transcription of board meetings becomes very vital as every statement in the meeting might become the company’s new policy, decisions and much more. Transcripts can act as minutes of the meeting. For any meeting one can review last meeting agenda and solutions. Meetings which are transcribed work wonders for top management. Reports can describe each and every solution and ideas which was shared or discussed in the meeting. These transcription reports act as proof and it is of high importance.

Earnings conference calls, wherein a public company discusses the financial results during the last quarter/year etc. Investors and financial consultants eagerly await the earnings conference calls which would give them knowledge on the success and failures of their investment. Earnings call transcripts could impact stocks and its stakeholders. The earnings call usually ends with a question answer session between the company, investors and stock analysts. Transcripts of the earnings call is distributed by the company. One can look for company’s growth over time from such reports.

Transcribing calls like candidate references can be useful as well. The benefit would be, the references that candidates quote during their interview can be checked to ensure the right candidate is hired with right skill. You can counter verify the information provided from the references provided.

Webinars are budding method of sending your message out to more than just your local community. The webinars could be just a message, knowledge sharing session or a seminar. When you host a webinar make sure you get them transcribed. Transcripts help in increasing webinar presence in search results as the transcripts will contain all the keywords people are looking for. It also enables listeners to read a text version of webinars which is a great way of comprehending and reduces the need of re-listening to webinar.

Podcast is an audio/video content created by people which others could listen by downloading it from internet. We offer free podcast transcription service. The files will be transcribed within a week and we will send you the transcript. However, we will also publish the audio and transcript on our blog.

Customer testimonial for case study can be well transcribed and the reports of transcription will add value to business. Client testimonials are short, focused quotes not more than a few sentences received from customers who are willing to share about a specific aspect of your business which could be quality of product and services or the client’s experience with your company. These testimonials are received as audio through calls and can be transcribed to know about customer feedback. In today’s world each company is client centric or customer centric, in this way transcription is a great help for companies looking for transcribing customer testimonials.

All above calls can be transcribed by Scribie. Scribie is one stop solution for all calls. Bring any type of call and receive transcription reports which are accurate, efficient and at fair price too. Each report will give you glimpse of quality and productivity at Scribie.

You can also book any of these calls through Scribie’s phone call and conference call recording service which is integrated with its transcription service. Please check the link below for more details.

https://scribie.com/conference/recording

Please send a mail to support@scribie.com for any further queries or you can chat with us directly.

Audio Transcription And Teleconferencing: A Perfect Match For Each Other!

Yukti YatishLeave a comment
Teleconferencing and Transcription
Teleconferencing and Transcription

Global scenario has increased communication between companies, their clients and subsidiaries. Due to rising cost involved in traveling, companies are looking for cheaper but effective ways to facilitate meetings. With the advent of teleconferencing, you can do conference call anytime to serve your purpose. This keeps your business open to opportunities as well as it is a great medium to showcase your potential to your clients. From elaborate sales calls, board meetings, product demonstrations, live consultations with doctors or providing video lectures to students, teleconferencing finds its application in all spheres.

To make it easier for you to remember each and every activity on conference calls, audio transcription comes in handy. Audio transcription works for wide range of business, educational, medical, organisational, or in-house informational exchanges where a virtual conference takes place. Teleconferencing with audio transcription saves companies time and effort in more than one way. Audio transcription converts teleconference calls from audio formats into various text-based documents. The textual conference call transcripts can act as a useful reference when one wants to review everything that was discussed in a teleconference call. This is very useful for a conference call that involves lengthy communication between groups of people who are globally located. It is unmanageable to make written records of a meeting. Collecting notes from all members involved in a call can be tedious and time consuming. Transcribed teleconferences come as a solution to this problem by presenting either exact transcripts or professional transcripts of a teleconference.

Scribie has the right balance of teleconferencing with audio transcription, both matched perfectly. Advantages of Scribie’s teleconferencing service integrated with audio transcription:

  • The teleconference service is free. You will be charged only for the transcripts.
  • Interface is simple yet very user friendly. Just book a call and the rest is automated. The recording starts automatically. No need to download and upload the audio files. The transcripts are ordered from your account automatically once the call ends.
  • You get the best quality audio(recording off the wire) which in turn produces best quality transcripts.
  • Our transcription team has an outstanding mix of transcribers, proofreaders and quality analysts. Each transcriber has good comprehension skills and capacity to listen with concentration to pick up each word. The results are reflected in high productivity rates and customer satisfaction levels.
  • We provide you the time advantage which says while you are asleep, we are working on your files to be transcribed so that next morning your audio transcription is done.
  • Timely delivery and prompt after delivery services, because we care for our clients.

Teleconferencing is incomplete without audio transcription and we at Scribie makes this combination more powerful and beneficial to our clients.

You can even record phone calls using our call recording services and get it transcribed. Please check the link below for more details about our conference and phone call recording service, with automatic transcription.

https://scribie.com/conference/recording

Please send a mail to support@scribie.com or you can chat with us directly for any queries.