How to Review or Check the Quality of Transcripts

As a business professional, student, teacher, or whatever reason you may have for using a transcription service, you want to know that the service you used has done their job and done it well. You want your work or project to be up to the highest standards.

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With that in mind, did you know that Scribie offers you a simple approach to check and review the quality of your transcripts? It’s a few steps that can be done with the use of a tool that only Scribie offers, their free Integrated Editor.

The Integrated Editor provides a variety of tools at your disposal including a full feature text editor, unified interface, auto-capitalization, auto-correct, text analysis, and variable speed playback, just to name a few. With the editor, you’ll want to analyze your transcript, check for underlines and blanks, and do random spot checks. Let’s get started.

You can analyze your document by simply click ‘Analysis’ at the top of the Integrated Editor. It will underline words that either are not recognized by the editor or words and phrases that are not common. Scan the underlines and play those portions to ensure that things are correct. If you want to analyze any word or phrase further, you can right click on the word for a list of options.

If you see blanks in your transcript it’s due to transcribers not being fully sure what was said in your audio. Easily find those blank spots using the editor by holding down CTRL+B. It’ll play the audio just prior to the blank and you can fill it in with the appropriate word or phrase.

Scribie recommends that you randomly check portions of your transcript instead of going through the entire document. If you find key mistakes in your spot checks, then check the entire paragraph for any further issues. To check a paragraph, click in any part of the paragraph and hold down CTRL+ALT+N.

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By doing these few things, you can ensure that the transcription is all that you need it to be. Scribie strives to provide you with no less than 98% accuracy and by providing this service, we want to show you we take that guarantee seriously.

So start uploading you files on Scribie now!!

Conference Call Transcription

conference call transcriptionAs business working professionals and business owners, having your company run smoothly and efficiently is top priority. The less you have to be concerned about, the more you can focus on providing customers with the best service possible. Every now and then, it may be important to get together as a team, get in contact with board members or customers. That is where conference call recording and transcription come in to play a major and vital role.

Conference call recording can be of great use to businesses. Whether it’s to make sure that customers are receiving the best service possible or to make sure that your employees have up-to-date information, conference call recording and transcription is important to companies. In regards to having records of board meetings, current status meetings, or making important decisions in regards to the company, businesses can use the transcription notes for permanent records.

One benefit of utilizing conference call recording is that you can capture the moment and use it later for transcription reasons. It helps to ensure that everything said is recorded and can later be put into word form for future use in the company.

By having a record of the meeting, those who may not have been present can go back over the transcription notes and get all the information as if they had been there. Even if people were on the call, if they missed something or can’t remember how something was said during the call, having a transcription file is an easy access way to review. They can also search the documents easily for certain words or sections by using keywords.

Another benefit of conference call transcription is saving time and money and the ease of use. Not only can everyone on the team be on the same page, but it can prevent any future disagreements or conflicts. It’ll be easy enough for everyone involved to access the file.

For your conference call transcription, you want to ensure that the audio quality of the recording is of the highest quality. Not only does this provide good quality for your business for any future needs, but also for the person who has to transcribe the call. It may be necessary to look at an outside company, like a transcription service, for one or both of those needs.

Scribie offers conference call recording at reasonable rates. For only $0.03 a minute, per caller for the call, you can have your conference call recorded for free in the form of an MP3 file. In addition, all calls are recorded and transcribed automatically; you just pay for the transcription at the regular rate.
There’s no need to worry about your future meetings or calls. Keep record of all your information in one place with the convenience of conference call recording and transcribing and remember Scribie for your recording and transcription needs.

Book a call now with Scribie and get the transcripts with just one click or just upload your file for transcription.

 

Importance Of NDA For Transcription Service Providers And Customers

Non-Disclosure AgreementIn new age, we are a part of wide spread network. This network can make private and confidential data go viral in public. The data we have also travels through this network only. Transcription services are delivered online and data security and confidentiality becomes major concern for a client as audio transcripts and videos they are sharing, might have company’s discussions and future plans. Such videos or audio files are highly confidential. It becomes necessary to keep them safe from breach of security. Transcription has become a part of business procedures and meetings now. Every industry is looking for transcription service providers who can keep their files safe and intact. With this need for safety of data, at Scribie we have a process of signing an NDA document.

Know about NDA agreement Continue reading “Importance Of NDA For Transcription Service Providers And Customers”

Four Step Versus Two Step Process

4 stepIn today’s world we need to be fit to survive in cut throat competition. Every one tends to provide services which make them stand out in this competitive environment. You may land to different companies for your transcription needs who offer you a plethora of services in a flashy way. The key factor that makes Scribie different and much ahead of its competitors is the efficient four step process which has been tuned for best performance. While others similar services follow a two step process, we follow a unique four step process for transcription. Each step adds an additional layer on quality assurance and thus ensures the delivery of best quality files and 100% satisfaction to our customers every time.

4-step Process

  • Each file is split into smaller parts and each part is first transcribed and then reviewed by certified transcribers/reviewers simultaneously. The benefit of getting the file transcribed and reviewed by different people are:
    • Accuracy: As the saying goes “Many Eyeballs and Ears Makes All Errors Shallow”.
    • Confidentiality: No transcriber gets to know the entire content of file so it is very safe and secure with us.
    • Faster: Since files are worked on simultaneously it gets completed faster as compared to one person working on it and we get more time correct all the errors.
  • Different people working on a file might introduce inconsistencies, which is why we have the next step. The different part files are first collated. The complete file is then proofread and checked for any inconsistencies and contextual errors, by the in-house proofreaders.
  • The in-house quality analysts, who are the best in the industry, then check the accuracy level of the file. The delivery is done only if it meets our standard of 98% accuracy. If not, then the file is again sent back for proofreading. This continues till it reaches our quality standard.
  • At every step our certified freelancers and the in-house QA team are trained to research on topics or acronyms and fix contextual errors if any.

At Scribie, our customers like us for the way we connect with them and we stand by what we say and promise. The types of service we render to our clients make us different from all as we value our esteemed customers and our promises. We are known for the services and our experience over time.

Please send a mail to support@scribie.com or you can chat with us directly if you have any further queries

Combined Conferencing And Transcription For Market Research Firms

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Transcription for researching is what people are searching!!

Many renowned companies get into deep down market research before launching any product or service. Market research has become the most efficient tool to launch a product that gives you good return on investment. Many research companies are working day and night to get insights for soon to be launched products. Every minutest detail about consumer preferences is jotted down to get the most accurate findings and results. These consumer insights give product its dimensions and name. Every activity which is done from making till promoting that product i.e surveys on product, finding the need of product, feedback, focus group interviews, group discussions, personal interview of experts of industry is an important part of market research. In this crucial scenario transcription becomes most reliable resource.

How to make your market research more efficient by using conferencing combined with transcription service

Interviewing: A market researcher conducts a series of steps like conducting interviews and then they write a report on the conclusions based on the responses from interviews. In this interview transcription one needs to filter the valid responses as well. Many times the interviewee gives responses which are coveted so one needs to find the meaning and relate it to the topic. So market researching firms finds transcription services to fulfil such requirements.

Accuracy and Quality: Research reports have to be accurate and of high quality as such reports are the basis for conducting various activities related to product or service. At Scribie, we guarantee 98% accuracy and quality as our entire transcription process gets quality checked at every step.

Turnaround Time: Some interviews might need a quick turnaround while others may not be urgent. So just in time transcription service becomes inevitable. Provider should have options like express delivery or 30 days option from which they might save money.

Customer Support: Customer support is the most important aspect of every service delivery, what if anything goes wrong or is not according to SLA then companies look for customer support. Transcription service may have some issues so service provider should have a strong customer support.

Confidentiality: Marketing research contains a lot of confidential data which cannot be shared with everyone so trust is very important to earn when a company provides transcription services.

Integration of teleconferencing and transcription: Market research involves conducting surveys on product, finding need of product, feedback, focus group interviews, group discussions, personal interview of experts of industry. The conference or phone call recording solution is a basic requirement for each of these activity. To get high quality for these conference calls transcripts, it also requires an active listener and a good interpreter. We provide teleconferencing and phone call recording combined with transcription service so you don’t have to worry about recording the call, downloading the file and uploading it to transcription service provider and then ordering the transcripts. With just one click, you can book a call, record it and the order for transcription will be done automatically once the call ends.

Most importantly, if you use our service, then you can focus on your core area which is research and let us do the mundane job.

At Scribie, you will experience our expertise in market research transcription as we guarantee utmost accuracy and timely delivery. We are skilled in handling assignments such as questionnaires, focus group discussion, surveys, interviews, and group discussions that are used to achieve success in competitive marketing research. The teleconferencing service ensures good quality recording since it is off the wire recording which in turn helps to get highly accurate transcripts. We have in house editor and hire highly skilled professional to do transcription of the files. For security the file is bifurcated and allotted to different transcribers to make sure the data remains safe and confidential. We have a fair and transparent payment system. At Scribie, we do, what we promise to you, we earn trust with our flawless services. At last our action speaks louder than words.

For more details on conferencing service, please check the link below.

https://scribie.com/conference/recording

Please send us a mail at support@scribie.com for any queries or you can chat with us directly.

Confidentiality Of Transcripts

ConfidentialityTeleconferencing is an eminent way of conducting meetings through calls globally. With such advantage these days, we have an added benefit of transcribing. Transcribing is a new way of jotting down the entire conversation of meetings. Transcription report has many advantages like it acts as a review report, MoM (Minutes of Meeting) etc. As a customer, you must be pondering about confidentiality of transcripts. At Scribie, we take care of every minutest detail and confidentiality is significant for us. When interview recording take place or meetings are held, the entire recording needs to be kept safely as it contains confidential data and information. Scribie has watch dogs to keep a check on security of data as we assure our clients. We deliver best in less time.

How Scribie guarantees confidentiality?

  • The entire conversation file is split into small chunks which are further given to transcribers to type it into text.
  • No one is provided with entire audio file to make sure they have access to a part of file; partial data would be of no use for them.
  • We vet for professional people who work with all their heart and soul to bring the best of their capabilities. We look for people who have strong values and skills.
  • We have an In-house team that also has access to it on a need to know basis and the team is bounded by confidentiality agreement.
  • Transcribers have hundreds of files to type which keeps them well occupied and hence wouldn’t have time to think about selling information.
  • We use industry standard 256-bit SSL encryption on our website so that all communication between servers and browsers is well encrypted.
  • We keep a track of activity of every transcriber, only authorised person can work for organising and arranging such confidential files.
  • We know it’s a highly competitive world but our values and business ethics comes first so we do not sell, rent or share personal information with third parties.

Please check the link below for more details.

https://scribie.com/audio-transcription-service#confidentiality

If you require an NDA signed, we will be glad to provide it. Please send a mail to support@scribie.com or chat with us directly if you have any further queries.