You finally decided that you wanted to get that project, business proposal, meeting, interview, etc. transcribed and you have selected Scribie as your choice of company with whom to do business. You select which turnaround option works best for you, but then you get to the payment page and discover you have to prepay. Why can’t you pay for your transcribed document once it’s completed?
For starters, the default payment type that Scribie uses is prepayment. Scribie strives to do what’s best for its customers and by having prepayments, Scribie can keep the costs down. If post payments were used, the overhead costs would be increased and it could impact the rates you currently pay for transcription.
Another reason is found in that Scribie uses freelancers, not employees for their transcription. In our current business model, freelancers are paid immediately after the files are submitted and graded. It’s the preferred method of payment by the freelancers and it keeps them happy. Happy freelancers are freelancers who are motivated and they come back for more work.
There’s also the issue of small payments. When orders include small payments, it might be better to pay via a credit card and then get that money reimbursed. Now, we aren’t saying that post payment is completely out of the picture. It is possible that post payments may be supported for bulk orders of 20 or more hours ordered at the same time. The payment would have to be made within 30 days at the latest.
At Scribie, we work to make things the best we can for the customers, for you. If you have any questions or concerns, feel free to contact us and let us know. Making sure you’re happy makes us happy.