Beginner Transcriber Guide and Quick Tips

If you are new to transcription, consider this your quick start guide.  You’ll find a few tips in this concise guide to get you off on the right foot for you transcription career. Continue reading “Beginner Transcriber Guide and Quick Tips”

Self-Transcribe

The Integrated Editor has proven to be one of the most useful tool at Scribie.com. We always get great comments about it in our customer surveys. We use it as the primary editor in all the four steps of our process; transcription, review, proofreading and QC and also make it available to our customers for files which have been transcribed and delivered. But today we are changing that. The editor is now available for all files which are uploaded to our website. You can always order the transcript, but if you wish to transcribe it yourself, you are more than welcome.

The following are some notable features.

  1. Supported file formats: mp3, wav, wma,  m4a, ogg, aif, aiff, amr, 3gp, 3gp, wmv, avi, flv, mpg, mp4, m4v, mov, webm, mts
  2. Configureable shortcuts
  3. Autocapitalization and autocorrect
  4. Autosave
  5. Live spellchecker
  6. Multi-cursor
  7. Terms and Phrase Analysis
  8. Conversion of transcript to Word/PDF/ODT formats.
  9. Tab completion (coming soon)
  10. Word prediction (coming soon)

The following additional features are available on Google Chrome browser.

  1. Variable speed playback
  2. Amplifier
  3. Dynamics Compressor
  4. Dictation

The editor has been extensively tested and works on all HTML5 supported browsers. However we recommend the latest version of Google Chrome for the best performance.

The following is a brief step-by-step guide.

  1. Upload your file at https://scribie.com/files/upload
  2. Wait for the upload to complete
  3. Click on the Transcribe link as show below.

Transcribe audio/video files

As usual, comments and feedback is most welcome.

Rewarding Careers At Scribie

Scribie is a fast growing online audio transcription service. We are on a high growth trajectory and looking to grow our QA team. If you are based in Bangalore, India and are proficient in English, then we may have the right job for you. We are hiring for the following positions.

  • Proofreader/QA (Code: SC/PR/1)
  • Transcriber/Reviewer (Code: SC/TR/1)
  • Trainees (Code: SC/FR/1)

We look for following skills primarily.

Listening ability:

Good listening ability is a key skill that is required. The QA work involves listening to the audio file and correcting the mistakes in the transcript. We depend on only one sense for this; our hearing. If you watched Snatch and didn’t feel the need of subtitles, then you should definitely come in and take our skills test.

Comprehension: 

Comprehension  is another basic skill required. In our work, we have to interpret what is spoken and understand it so as to find that one sound-alike mistake, that one contextual mistake out of the thousands of words in the transcript. So if you got the plot of Snatch, and found it amazing, then you do have the chops for it.

Western Culture:

Exposure to western culture is an added plus. Our customers are mostly from the America, Australia and Europe. Therefore exposure to the culture, the way of speaking, terms and phrases used is helpful. Watching Star World, FX, Hollywood movies, and watching/reading BBC, English fiction, non-fiction etc., listening to hard rock/metal music would expose you to western culture.

How to Apply:

Please send your updated resume to jobs@scribie.com and mention the job code in the subject line. The first step will be a phone screening, followed by a face-to-face interview and skills test. During the skills test, you’ll be asked to transcribe and review a 6 minute file. It usually takes around 3 hours to complete.

Why Work at Scribie:

We offer great career growth opportunities, meritocratic system and a good working environment. We are looking for leaders for our growing organization and we reward good performance. We also provide a peaceful and stress-free working environment. The work itself is enriching due to the vast range of topics. There is something new to learn every day. And then, there’s the joy of finding delight in a perfectly done transcript.

Transcription is a hard job. It requires lot of manual effort and knowledge. Our mission is to make it as painless and rewarding as possible. So come, join in our journey and discover a new career.

Trim File Feature

We have now enabled file trimming on Scribie.com. If you have a audio file and need only parts of it transcribed then you can trim the audio file and remove the unwanted parts before placing the order, thus saving your costs.

Trim File

The Trim File option is available from both, the Uploaded Files and Invoice pages (named as Time Range, last option). It brings up a dialog which prompts you to enter the start and end time stamp. The audio file is trimmed to contain only the portion between start and end. A new file is created and placed in your files page. The original file is kept intact and can be use to create further trimmed files. The trimmed file can then be ordered.

Try it out today. As usual, feedback/comments are most welcome.

New Transcript Order Options

We have recently added two new options which can be specified when ordering Transcripts. A screenshot is below.

The first one is Flexible Delivery. If Flexible Delivery is enabled then the we will deliver the transcript anytime within a week as per our schedule. In the worst case the delivery will be done after 1 week. But it can also happen before that if we find a slot for it. We offer a 10% discount for Flexible Delivery orders.

The second option is Additional Proofreading. In our transcription process we do one mandatory round of proofreading. For Additional Proofreading orders we do a second round of proofreading as well. This is useful for files which are difficult to transcribe, i.e. files which poor audio quality where the speakers can’t be heard clearly or which have noisy environment, or files which have non-native speakers whose diction is hard to comprehend. We charge $0.50 per minute extra for this option.

In addition to these options we have also do more quality checking than before. We also pay more attention to blanks which are leftover after proofreading and try to correct them as much as possible.

We’d like to thank you for using our service and your valuable feedback.

How to Transcribe An Audio File With Express Scribe

Scribie Audio Transcribe

Transcribing Audio With Express Scribe

So, you have an audio file which needs to be transcribed to text and have no idea how to go about it. Here’s how to do it.

The first thing you would need is ExpressScribe. It’s a free tool which enables quickly to start/stop/pause playback with hotkeys (or foot pedals) so that your hands are freed up for typing. To setup the hotkeys go to Control -> Hotkeys setup and enter your preferred keys. We suggest the following.

  • F7 -> rewind
  • F8 -> forward
  • F9 -> play
  • F10 -> stop

The useful thing is that these hotkeys are global. So you can control ExpressScribe even if it’s not the active application, which means you can type, play, stop, rewind, and forward without leaving your text editor. Very useful. Load up a test file and play around with the setup.

The second thing you would need is a good headset. Transcription is time-consuming and when you wear it for long periods of time you may start feeling a bit of pain around your ears. Any headset with some padding around the earpiece will do. Do not play it on your speakers because then you will make lots of mistakes.

The third thing you would need is a text editor. You can use Word, OpenOffice.Org or any other editor of your choice. At a minimum, it should have word completion and spelling auto-correction. While typing you’ll find that you misspell a lot of words and to correct them you’ll have to stop and go back constantly. Auto-correction will save you time. Similarly, auto-completion will save you typing, at least for common words.

Once everything is set up, you’re good to go. Bring up your editor, play the file, pause and type whatever you understood. Play-pause-type. Rinse and repeat till the file is complete. One pro-tip is try not to rewind too much. Rewind as few times as possible. Better still, instead of rewinding just mark the inaudible portion with a blank or make a guess, and after you’re finished go back and review the file. You’ll finish the file faster this way.

On an average, it takes around 4 to 6 hours to finish 1 hour of audio. It varies by your typing speed,  the audio file quality and/or the diction of the speaker. Difficult files take longer. Plus, you’ll notice sometimes you cannot catch a few words, no matter how many times you rewind and play it back. Ask for a second opinion if you can.

As you would have guessed by now, it’s a painstaking task. It takes a lot of time and effort. That is exactly why we have the Audio Transcription Service. We do all the work for you and deliver a high quality transcript after 1 business day. For $75 you can get an hour of audio transcribed. We have a rigorous process and have transcribed over thousands of hours of audio to date. Try it out and check out the results for yourself.

On the other hand, if you like transcribing then check out our Freelance Transcription Program. You can work as a home-based freelance transcriber and get paid on an hourly basis for the work done.

Hiring a Transcriber: Audio Hours vs Person-Hours

Transcription: Audio Hours vs Person-Hours

If you’re looking to sell our your own e-book then have a look at Jared’s post at Startups Open Sourced. He’s had great success with it and has written up a detailed how-to of the steps involved. One of his tips is; get your interviews recorded and hire a transcriber to transcribe everything which you can work off.

The Difference

While hiring a transcriptionist, keep in mind the difference between the audio hour and person-hours, which Jared mentions in his post. An hour of audio can take anywhere from 4 to 6 hours to transcribe. If you’re paying by the hour then your cost will basically be multiplied by that factor.

“An hour of audio can take anywhere from 4 to 6 hours to transcribe. If you’re paying by the hour then your cost will basically be multiplied by that factor.”

On the other hand, if you’re paying by the audio hour, then the amount of effort spent does not matter. You’ll pay for the amount of audio transcribed and not the time that was taken for it to be transcribed.

How We Handle Audio at Scribie

On Scribie.com, we charge by the audio hour for all good-quality audio files.

However, if the audio contains background noise, isn’t recorded well, or has non-North American accents, there may be an additional fee for high-difficulty files. These types of files require more time from our transcribers in order to maintain Scribie’s expectation of quality.

Turnaround Time
Price Per Audio Minute
Budget (5 Days)
$0.75
Regular (36 Days)
$1.50
Rush (12 Hours)
$3.00

CallGraph.Biz is now Scribie.com

We have moved to a new domain; Scribie.com. All the accounts data from CallGraph.Biz has been migrated to Scribie.com. If you had an account on CallGraph.Biz then you can now login to your Scribie.com account and check.

https://scribie.com/account/login

With Scribie.com the focus is more on our audio transcription service. We have been working on our outsourcing platform for a long time and we are very confident about it. It’s the best audio transcription service you’ll find out there.

We have also discontinued the online backup and Skype Group Collaboration services. We are not accepting new accounts for those. If you had been using those services then your files will still be available and you can still keep uploading. But, we are not planning to add any new features or maintain it.

We still offer the CallGraph Skype Recorder for free and plan to continue working on it.

Transcription Service: Faster Deliveries, Video Files and More

Deliveries: The delivery slabs are now 3 days, 1 day and 12 hours instead of 7 days, 3 days and 1 day respectively. The rates remain the same.

Video Files: You can upload video files and have them transcribed. We support wmv, avi, flv, mpg, mp4 and mov files. The files are converted to mp3’s and then you can order transcripts.

URL Upload: Files can be uploaded by URL’s. Eg. YouTube links or podcast links.

Partial Transcripts: After ordering the transcript you can view partial transcripts. The option is in the actions menu in the transcripts page.

Order Cancellation: After the transcript order has been placed you can cancel the order and we’ll refund the applicable amount to you. The applicable amount is calculated from the transcript progress.

Tools: We have also added a slew of tools to modify/clean up the transcripts after they have delivered. The timestamps, speaker initials, blanks and all meta information can be removed. A simple find a replace tools has also been added. These options are available from the actions menu in the transcripts page. The transcript text can also be copied directly to the clipboard from as opposed to download the files.

Thank you for using Call Graph! Comments/feedback are most welcome.