Career In Transcription Industry

career in transcription
Career In Transcription Industry

Introduction to General Transcription:

General Transcription could either be of an interview or a conference call or just a conversation or discussion on a certain topic. The topics can be varied and there is usually more than one speakers. Unlike medical transcription it does not require a formal training or a certification for the company.

Skills required:

The basic skill required for general transcription is a good typing speed of around 40-50 wpm and excellent english comprehension. In addition, you should be able to comprehend different accents native (American, British, Australian) and non native ( Spanish, Italian, French etc). By excellent comprehension, we mean ability to get the context right and understand the usability/difference between similar sounding words as per the context etc. Of course, for some, the comprehension skills are inherent. However, there are many ways to improve you comprehension skills for e.g watching all kinds of English movies or series and try to understand whats spoken without looking at the subtitles.

Work Content:

While the work involves listening to the audio and typing it out, there are cases where some words are unheard of and some research is required to get it right. Google search is most widely used for this purpose. The more files you do, the better it gets in terms of comprehension and vocabulary. On an average, a person can do 2 audio hours of transcription/Verification and 3- 4 hours of QA (which involves going through around 50% of the file) in a day. If a person tries to stretch beyond this, it might affect the quality of the file.

Tools:

There are various tools (hardware/software) available for transcription in general. While many companies, like Scribie.com, have their own Integrated editor, there are other who use tools like Express scribe. Many are used to foot pedal, which can be configured to play/pause etc using your foot while your hands can do the typing.

Career Growth:

The work flow that we follow here in Scribie is as follows:

1. Raw Transcription: In this step, the audio for each part file is played back and transcribed as accurately and cleanly as possible. The incomprehensible parts are marked with blanks.
2. Review: During Review, the Raw Transcript is checked for correctness and quality. The audio file is played back again and each transcribed word is checked against the audio. The blanks are filled, if possible. Timestamps and speaker tracking are also added at this stage.
3. Verification: During verification each part files is checked once again to correct mistakes and address inconsistencies among them. At the end, all part files are collated together and the final transcript is prepared.
4. Quality Analyst( delivery): In the last step, the final transcript is quality checked and delivered to the customer.

The experience required as well as the responsibility and remuneration given to people in each phase increases as one goes from doing Raw Transcription to Delivery. The role of QA is very important as he/she is the interface to the customer and lot of business depends on his abilities to do his/her job well.

The good news is, you could do all this from comforts of your home by joining our freelance transcription program. If you really think this career is for you, then Apply here now and become a certified freelancer with Scribie.com .

How to Know You Have Chosen the Best Online Transcription Service

Scribie_Transcription

Don’t Take Chances On Transcription

There are many ways to hire a good online transcription service provider. Taking a chance on one should not be one of them. This is because of the nature of work that is involved. The files to be transcribed are often crucial information that has an important role to play in terms of research, business, and more.

So, how do you know that you have found the best online transcription service provider? There are some sure-shot ways to know.

Top Transcription Must-Haves

1. User-friendly interface

A clean and easy-to-navigate website is a pre-requisite. You should be able to move between the pages, check out the services that the company offers and place your order without much hassle. A clean website is a basic element any good service provider should have. It is also important because it gives you an idea of how serious the company is about their job. Most organizations know that a website is the first impression that they have on a prospective client’s mind. If they are not careful about doing their best in this area, chances are they won’t be mindful of doing a flawless job for you as well.

Clean UI

2. Secure and trusted payment

Scribie_PricingWhen you are placing an order online, you need to provide the details of your credit or debit card information. Needless to say that you should feel comfortable doing so. A trustworthy service provider will always be careful to make its website safe and secure. You should also be able to see all pricing details before you place any order. At Scribie, we provide a very detailed break-up of the rates and the pricing options so that there are no surprises later on and you have a very clear idea of the service you want to avail.
Secure_Scribie_Braintree

3. Relevant review tools

Wouldn’t it be great if you could check the progress of your transcription and ensure that it meets great quality standards? Nobody wants to feel as if the uploaded file has been sucked into a nameless black hole so that all you can do is wait eagerly until the final transcribed file arrives. We at Scribie understand that too well. That is why we offer the unique Integrated Editor (pictured below.) Our clients can use the various tools of this free editor to check the quality of the transcription whenever they want.

Scribie_Editor

 


4. Free Re-reviews

A good transcription service provider will always have enough room to accommodate your suggestions. In other words, you re-reviewshould be able to ask for a re-review if you find the final transcribed file is lacking in quality. We at Scribie offer you one free re-review if you are not happy with the final file. You can also offer inputs and suggestions while asking for this re-review, which we will try our best to incorporate during the proofreading phase.

 

5. Testimonials and reviews

Client testimonials are one of the best parameters by which you can judge a company. Look for online reviews before you make up your mind. You can find the ones about us on Scribie’s homepage itself.

Scribie_Testimonials

 

A good transcription service is an important first step that can have a far-reaching impact on your business. We at Scribie assure you of quality transcription delivered within the deadline. Start uploading your files now.

 

Our Transcription Rates Have Gone Down!

downloadScribie is pleased to announce the new reduced rates with faster turnarounds. We have been working hard to improve our transcription process and tools. With more efficient process and improve technology, we are able to pass on the benefit to our customers.

The following is a comparison of our old and new rates.

Type Old Rate New Rate
Flex 30 $0.80/min $0.65/min
Flex 15 N/A $0.75/min
Flex 5 $1.00/min $0.85/min
1 Day $1.50/min $1.00/min
Express $3.00/min $2.00/min

The rush hour delivery is now @ $2/min with 8-12 hours turnaround. Now getting a file for an urgent report is not as costly as it was before. The efficient 4-step process that we follow, ensures that transcripts meet guaranteed quality standard.

The standard 1 day delivery is at $1.00/min. The turnaround is actually anytime between  24-36 hours. A good quality audio file will be delivered within 24 hrs while a tough file might need additional rounds of proofreading and hence more time.

The Flex 5 type is now $0.85/min. This was earlier the 5-7 day turnaround tier and called as Flexible Week. It is more suited to customers who do not have any urgent requirement for the transcripts and hence can save on the cost.

On popular demand, we are also introducing a new tier called Flex 15 for $0.75/minute. The delivery is guaranteed within a fortnight, but may also get delivered earlier at around 10 days provided we are able to slot it.

The 1 month turnaround is now called Flex 30 and is best suited for customers who might be working on long running projects and have some time left before they can start working with the transcripts.

The new pricing will benefit the customer both in terms of cost and turnaround time. Scribie is now faster, cheaper and the best in the industry in terms of quality. So start uploading your files now.

Click here for more details on pricing. Comments and feedback are most welcome.

Rewarding Careers At Scribie

Scribie is a fast growing online audio transcription service. We are on a high growth trajectory and looking to grow our QA team. If you are based in Bangalore, India and are proficient in English, then we may have the right job for you. We are hiring for the following positions.

  • Proofreader/QA (Code: SC/PR/1)
  • Transcriber/Reviewer (Code: SC/TR/1)
  • Trainees (Code: SC/FR/1)

We look for following skills primarily.

Listening ability:

Good listening ability is a key skill that is required. The QA work involves listening to the audio file and correcting the mistakes in the transcript. We depend on only one sense for this; our hearing. If you watched Snatch and didn’t feel the need of subtitles, then you should definitely come in and take our skills test.

Comprehension: 

Comprehension  is another basic skill required. In our work, we have to interpret what is spoken and understand it so as to find that one sound-alike mistake, that one contextual mistake out of the thousands of words in the transcript. So if you got the plot of Snatch, and found it amazing, then you do have the chops for it.

Western Culture:

Exposure to western culture is an added plus. Our customers are mostly from the America, Australia and Europe. Therefore exposure to the culture, the way of speaking, terms and phrases used is helpful. Watching Star World, FX, Hollywood movies, and watching/reading BBC, English fiction, non-fiction etc., listening to hard rock/metal music would expose you to western culture.

How to Apply:

Please send your updated resume to jobs@scribie.com and mention the job code in the subject line. The first step will be a phone screening, followed by a face-to-face interview and skills test. During the skills test, you’ll be asked to transcribe and review a 6 minute file. It usually takes around 3 hours to complete.

Why Work at Scribie:

We offer great career growth opportunities, meritocratic system and a good working environment. We are looking for leaders for our growing organization and we reward good performance. We also provide a peaceful and stress-free working environment. The work itself is enriching due to the vast range of topics. There is something new to learn every day. And then, there’s the joy of finding delight in a perfectly done transcript.

Transcription is a hard job. It requires lot of manual effort and knowledge. Our mission is to make it as painless and rewarding as possible. So come, join in our journey and discover a new career.

Transcription System: Proofreading

This is a series of posts on our human-powered audio transcription system. The following are links to the previous parts: OverviewWorkflowCertification, Transcription & Reviews.

In our workflow, we first break the audio file into smaller parts and each part is then transcribed and reviewed by different people. Due to this methodology the transcript may contain inconsistencies. Proofreading is the step where these inconsistencies are corrected. Our proofreaders are the best of the best amongst our certified transcribers. We employ them as contractors and train them. The proofreader goes through all the parts of a file, does all the corrections necessary and prepares the final transcript for delivery.

We have specialist proofreaders for different accents and subject matter. Tough accents such as Indian, African, etc. and mixed accent files are handled by them. Subject matter experts take care of Medical, Legal, Academic and technology (eg, Web Development, Telecom etc.) files. Additionally our proofreaders are trained to research specific terms and acronyms. We also do additional proofreading if requested. Additional proofreading option can be specified while ordering and is recommended for difficult files.

Our delivery capacity is limited by number of hours we can proofread in a day. That is the reason behind our delivery limit of two hours per user per day. We stagger the deliveries over several days when more than two hours is ordered by one customer in a day. It is a safeguard to prevent us being overwhelmed by a single large order. However we do have the ability to ramp up very quickly and recruit new proofreaders whenever there is a need. We just have to be told about it in advance.

Proofreading is what sets us apart from other transcription services. It is designed to guarantee high transcript quality. If you are looking to get a highly accurate transcripts at a reasonable cost then our transcription service is the right choice for you.

The next part of the series is QC & Delivery.

New Transcript Order Options

We have recently added two new options which can be specified when ordering Transcripts. A screenshot is below.

The first one is Flexible Delivery. If Flexible Delivery is enabled then the we will deliver the transcript anytime within a week as per our schedule. In the worst case the delivery will be done after 1 week. But it can also happen before that if we find a slot for it. We offer a 10% discount for Flexible Delivery orders.

The second option is Additional Proofreading. In our transcription process we do one mandatory round of proofreading. For Additional Proofreading orders we do a second round of proofreading as well. This is useful for files which are difficult to transcribe, i.e. files which poor audio quality where the speakers can’t be heard clearly or which have noisy environment, or files which have non-native speakers whose diction is hard to comprehend. We charge $0.50 per minute extra for this option.

In addition to these options we have also do more quality checking than before. We also pay more attention to blanks which are leftover after proofreading and try to correct them as much as possible.

We’d like to thank you for using our service and your valuable feedback.