Why Scribie Is The Top Transcription Service

Scribie Top Transcription Service

What A Top Transcription Service Offers

If you’ve ever found yourself in need of a transcription service, you know that by doing a Google search, you will see a lot of results. Just because there are many transcription services out there, doesn’t mean that they all match up to each other. Continue reading “Why Scribie Is The Top Transcription Service”

Speech Recognition Software Falls Short on Transcription

Human Transcription is better

The Foibles of Speech Recognition

 

In this day and age, more and more of what we are doing is becoming automated. One example would be banking. You don’t have to go to a bank anymore to deposit or transfer money. You can do that from an app or just log on to their website. Some banks don’t even have physical buildings. Human interaction and the component of business is becoming more and more limited. Continue reading “Speech Recognition Software Falls Short on Transcription”

How Can A Good Quality Audio File Reduce Your Cost Of Transcription

When it comes to recording your audio that you’ll later want transcribed, you want to make sure it’s a good quality. We’ve discussed the benefits of this, but now we’ll talk about some steps you can take to ensure your audio is of good quality.

Ambient Noise

One of the first things you’ll want to consider even before you start recording is where. You’ll want to choose a spot that doesn’t have too much, if any, background noise. You’ll want to find a room that’s quiet and has little to no ambient noise. If you can’t find a good spot, make sure you and any guests you may have, speak slower and enunciate.

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Recording Device

You may be wondering if you should use your old digital or tape recorder or possibly your smartphone. If you have a smartphone, use it. Smartphones have great microphones on them that can outperform that of your old tape or digital recorder. If you are using your smartphone for your interview, session, etc. you’ll want to find a recording application. Most phones come equipped with a pre-installed recording app or you can search your app store for an app that fits your needs.

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External Speakers

Now, if you opt to use your laptop instead, it’s best to utilize external speakers instead of those in your laptop. The same goes for recording calls on Skype or Google Hangouts. An external speaker will reproduce a better sound quality and thus a better sound recording. You’ll want to keep your recorder as close to the speaker as you possibly can. Also, if using your laptop, you’ll also want to consider an external microphone. Make sure to position it in a way that it doesn’t produce too much interference or too much rubbing from movement. You’ll want to keep the microphone close to you or whoever is speaking, but not so close that your mouth is rubbing against it.

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Once you’ve got all of your software and hardware issues settled, you’ll want to do a sound check to make sure that everything is coming in clear and get all problems fixed before your recording session.

Noisy Background

It is advisable that if you are recording in a cafe or any noisy place, to reserve the first 30 seconds for the noise. And then after the recording you can use Audacity tool to clean up the file by selecting the first 30 seconds as a noise profile. Refer our blog about how to clean your audio files using Audacity.

If you are planning on typing during the recording, you’ll want to put the recorder on a book. This will help to absorb the typing sounds instead of them being recorded.

As always, Scribie wants to help you in any way we can. By taking these simple steps while recording you can save a lot on the cost and it is also a great incentive for people who are working on the transcripts of these files.

Don’t forget Scribie when it’s time to transcribe your audio or video file. You’ll find Scribie have great transcription rates to fit any budget.

Audio Quality is the Most Important Factor for Transcription

You may be wondering just how important the audio quality of the file you want transcribed really is. Truth is, quality of audio is the most important factor. The audio quality of the file affects a variety of things in the transcribing process.studio-1002972_640

If the audio quality of your file is poor, that could result in numerous errors and a lot of blank places or incomplete parts because of in-audible sections. This in turn could cost you more money as some companies may charge more since it will take longer to transcribe. Having a file that has good audio quality ensures that you get back a good product in a reasonable time frame.

Another factor to take into consideration is the transcriber. Because another person is transcribing the file for you, the quality of your audio should be of a high standard so that your file can be done in a timely fashion. It’s important to realize that the transcriber will have to replay the file several times to get the transcription correct. For instance, with Scribie’s process, a transcriber will play the file 8 times on average in order to provide you with a transcription file. The better the audio quality, the fewer times a file will have to be replayed.plant-949111_640

If the audio quality is good, that ensures that a transcriber can be more efficient in their work and allows for you, the customer, to get your file back on time and in the best quality possible. Good audio quality results in less effort for your transcriber and a faster turnaround for you, the customer.

As you can see, a good quality audio file is not only important to the transcriber, but also to you the customer. It saves you time and probably more important to you, saves you money.

Start uploading your files now and get best quality transcripts on time.

How to Review or Check the Quality of Transcripts

As a business professional, student, teacher, or whatever reason you may have for using a transcription service, you want to know that the service you used has done their job and done it well. You want your work or project to be up to the highest standards.

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With that in mind, did you know that Scribie offers you a simple approach to check and review the quality of your transcripts? It’s a few steps that can be done with the use of a tool that only Scribie offers, their free Integrated Editor.

The Integrated Editor provides a variety of tools at your disposal including a full feature text editor, unified interface, auto-capitalization, auto-correct, text analysis, and variable speed playback, just to name a few. With the editor, you’ll want to analyze your transcript, check for underlines and blanks, and do random spot checks. Let’s get started.

You can analyze your document by simply click ‘Analysis’ at the top of the Integrated Editor. It will underline words that either are not recognized by the editor or words and phrases that are not common. Scan the underlines and play those portions to ensure that things are correct. If you want to analyze any word or phrase further, you can right click on the word for a list of options.

If you see blanks in your transcript it’s due to transcribers not being fully sure what was said in your audio. Easily find those blank spots using the editor by holding down CTRL+B. It’ll play the audio just prior to the blank and you can fill it in with the appropriate word or phrase.

Scribie recommends that you randomly check portions of your transcript instead of going through the entire document. If you find key mistakes in your spot checks, then check the entire paragraph for any further issues. To check a paragraph, click in any part of the paragraph and hold down CTRL+ALT+N.

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By doing these few things, you can ensure that the transcription is all that you need it to be. Scribie strives to provide you with no less than 98% accuracy and by providing this service, we want to show you we take that guarantee seriously.

So start uploading you files on Scribie now!!

Re-inventing Audio Transcription

Last month we completed four years of our company. We launched CallGraph Skype Recorder in April of 2008 with intention of offering services around it. The transcription service was one of those and it quickly became the most popular. The past four years we have invested all our time and effort in developing a human-powered transcription system with a single goal in mind: deliver the best quality transcript with the lowest amount of effort. In this series of posts we are going to write about this system in-depth.

So why build another human-powered transcription system? Why not just use a Automatic Speech Recognition system. Speech recognition has been in the limelight recently most notably because of Siri which uses Nuance’s Technology. In fact in Google Glass it’s a central component. Even Evernote recently added the support for it. However all of these systems employ keyword recognition; eg. commands that are spoken aloud. Our requirement was conversational speech recognition. The technology for that is still very immature. In fact we tried out CMU Shpinx and results were so poor that we ruled it out.

The big issue with human-powered systems is that it produces inconsistent results. Transcription is very labor intensive. And just like any labor intensive workflow, if you do not have processes in place, you will not be able to control the quality. The typical transcription process involves one person doing the typing work and maybe, another person proofreading it. On an average it  takes around four hours to type one hour of audio and around the same amount to edit it. This increases the cost of transcription. And even after that the transcript is bound to have mistakes, thereby affecting its quality.

So that was the starting point for us. Our system manages the transcription process end-to-end. It’s like a machine where you input the audio file and it outputs a high quality transcript in one day. This system is powered by our certified transcriptionists who do all the work. We have a well defined workflow and a robust process in place. We use some Machine Learning and Information Retrieval tools as well, but for the most part, it is all done by hand.

With this system we have completed more than 3000 hours of audio transcription till date and managed to survive four years in a highly competitive market. The best part is that we a high return rate of customers. For a startup, it might not be a stellar achievement like Instagram’s, but we believe that we have built something substantial; a scalable and reliable transcription service. The next post will cover the first part of our system, the transcriber certification process. Till then, if you are in need of a transcription service then you should try out our transcription service today. You will not be disappointed.

The next part of the series can be found here.